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"This is a 1898 hotel in the San Juan mountains old mining country. Most unique hotel we have ever stayed in the US, England, Canada, the Caribbean and Mexico. All the bedrooms represent the turn of the century with meticulous care by the owners Matt and his wife. Expect a hearty and warm welcome by Matt when you arrive. This is an excellent choice for your lodging in a wonderful hotel and town."

"Very clean, easy access and parking! Was very quiet even with all the 4th of July festivities. Will definitely stay again!!"

"Very cute hotel! Staff was very friendly and hotel was very clean and put together! Great stay!"

"The hotel was a small but lovely place. We had a room with a full size bed, we thought we were getting a queen, and a shared bathroom, that we were told was very nice bathroom. The shower was like a camoer shower, the way it was explained we wete under assumption it was a spa like bathroom. I understand most Colorado does not have Air conditioning, it was 85 degrees in the hotel at 8PM. Large steep flight of stairs to walk to the rooms wasn't pleasant for a handicapped person. Nice place but...

"Dishonest management, dangerous advice, and zero accountability. AVOID! Our trip was ruined by this property’s reckless disregard for guest safety, followed by complete dishonesty when confronted. Due to a sudden wildfire road closure on US-550, Google Maps suggested an alternative route via Ophir Pass. Knowing it was a mountain area, we proactively messaged Altus Lodge via Expedia to ask if that pass was safe and passable. Instead of warning us, the staff explicitly told us it was perfectly...

"This is a really funky, quaint historic hotel. Great location, you can walk all over Silverton and to the shops and restaurants. My son and I stayed on our way through to our home in Northern Colorado. We were in the two bedroom room. The beds were super comfortable and we slept really well. Our main complaint was that we couldn't see in the bathroom, there was one little light by the mirror. There was another small wall light by the shower, but it had no bulb in it - so the shower was quite...

"This property's management is obviously more concerned about making a buck that providing any sort of customer service. Due to a wildfire in the area, I called the day of our check-in to request a cancellation or rebook to a different date. The highway leading into Ouray was closed and law enforcement was urging people to stay away. I was told that as I booked through Expedia it was impossible to change the reservation and that they had a clear policy of no refund less than 14 days out. I...

"Everything was great!"

"Such an adorable place to stay. We loved it, no complaints!"

"The hotel is perfectly situated next to the gondola and the staff are super helpful. Hotel room was huge and clean. They service the rooms daily and everything is in walking distance, but not right where the hustle and bustle is.The parking is a little funky, but if you buy parking, you can park underground, in the garage. We had an F150, so it was tight, but doable. Fabulous place to stay. We were there is Spring, but I can only imagine it's even better in the winter. There is a restaurant on...

"Nea"

"Good location. Within walking distance to everything."

"good proximity to shops/eateries and jeep trails"

"This was such a beautiful, historic property and the location is perfect. Walking distance to everything in Ouray!"

"This place was everything we possibly could have wanted!"

"Beautiful hotel with great ambiance. Owner was wonderfully helpful and informative. Quiet comfortable bed and room"

"Great place to stay, welcoming"

"One hot tub, of two was working. The room, while clean, needed some updating. Window treatments were not properly working. The television was not working. Hair dryer was not working. Cleaning staff were very helpful, when asked for extra soaps, towels, and coffees. The setting is idylic and picturesque."

"Clean and comfortable"

"The manager was very helpful at first. Then when we found the toilet in our room running constantly and not able to be flushed, he became almost completely unhelpful. He acknowledged that he knew about the toilet but there was nothing he could do. Finally, when pressed he said there was one other room that he could give us with 2 queen beds. The room was okay but smelled very stale, musty and old. The carpets were nasty. The hot tubs outside were not hot. When we went to check out the...