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"Need to be more friendly to customers"

"Great design, hip, wonderful food, VERY walkable."

"Loved the places is so great,cleaned and very nice workers"

"Windows are thin in bedrooms and heard sirens and other all night. Needs upgrade."

"Recomendo! A localização é excelente, ao lado do Empire State Building. Para quem chega de trem pela Penn Station, o hotel fica a cerca de três quadras longas (aprox 1,3 km). Achei um pouco distante para percorrer a pé com malas, ainda mais com o calor que estava fazendo, mas viável. O café da manhã é um dos grandes destaques. Há uma boa variedade de opções, incluindo ovos mexidos, batatas em cubos, frutas, cereais, bagels, pães de forma, cream cheese, geléias, Nutella, sucos, chás e café. Tudo...

"Excellent Hotel! Clean! Great Location!"

"I enjoy the space. And maintenance can be better."

"Good"

"Fantastic location; so easy to get everywhere, plus it’s a great area. The hotel is nice, although the main lobby areas always seemed crowded. The longest wait times for elevators we have ever encountered. Three elevators, yet our shortest wait for one was 8 minutes! Our room was on the 6th floor, so we ended up taking the stairs most of the time—first time was up with all of our luggage when we arrived, and the last time, with luggage, going down at departure. We traveled with two...

"Excelentes habitaciones, personal super amable y servicial y una excelente ubicación"

"This hotel is in a great location and exceeded our expectations. The staff was upbeat, friendly and helpful; the bar is awesome and the overall vibe is just great. The only downside was how slow the elevators were."

"One block from Time Square, all the transportation close by. Brakefest bar 100%"

"The location was great and outside noise was minimal. However, the sound insulation between rooms was not good. Overall, I had pleasant stay and would definitely consider staying here"

"My only complaint was the breakfast area should have more to choose from..only could pick on either a cup of coffee or juice not both and it wasn't a buffet type..and fruit was a dole cup or apple..most hotels have a better choice..ie oatmeal not a package of oatmeal and even that was not included in the price..I have stayed at other Hiltons in the past and breakfast much better..but hotel staff nice ..and hotel very clean..would stay there again but not add on the breakfast option"

"Really nice hotel with great attentive staff. Great little cafe and bar on main floor. Quiet. My only problem was that fat that the lighting in the bedroom is just bad. Despite little lamps everywhere, the room was always dark. Not sure what could be done about this"

"Elegant old building with beautifully decorated rooms. I enjoyed the great service and friendly staff. I will be back."

"What a dream hotel this is. For the area the rooms are so clean, spacious and comfortable. The hotel staff are friendly and professional. The on site restaurant is very good if you don’t want to go out. Thoroughly recommend to anyone."

"Good location. Staff was helpful, and the rooms were clean. The only thing that could be improved was the hairdryer, which had definitely seen better days."