Search Hotels Near Quai des Marques, Franconville

"Good stay overall. However, the breakfast wasn't handle properly by the staff. Due to a massive affluence, we had to eat in a separate smaller room where the product offer was way less than the normal one despite what the waiter/manager told us."

"The staff were amazing "

"Not a good location. My room was not clean. The bathroom smelled sour and mildew-y and the room had a faint musty smell to it. The curtains for the window had dirt all over them. We had a 4 night stay booked with this hotel and only stayed the first night we were there. As soon as the sun came up, we were gone and booked with another hotel. I have emailed and messaged about a refund and I still have yet to hear back from anyone. I will never stay at this location or any other Ibis hotel because of this nightmare."

"I recently stayed at an H4 Wyndham hotel and unfortunately had a very disappointing experience. While I understand that occasional issues can happen during any stay, what really matters is how the staff handles them—and here, the reception team failed completely. During my stay, I experienced problems like the AC being far too hot and even a temporary lack of water. These things, while inconvenient, could have been manageable if handled professionally. Instead, the reception service was the worst part of my stay. I lost a significant amount of time waiting in long queues at reception, only to receive little to no help once I got there. One of the reception staff members (no one wears name tags, which already says a lot about accountability) was particularly rude and unhelpful. The team repeatedly made promises—such as fixing issues or calling me back—but never followed through. There seems to be a serious lack of communication between departments and an overall lack of willingness to assist guests. Calls to reception often went unanswered and when I did manage to speak to someone, nothing was resolved. Overall, the experience felt disorganized, dismissive, and frustrating. I would not recommend this hotel based on the poor level of customer service alone."

"Lounge menu was not impressive "

"Great location . Great area "

"They offered free croissants, juice, coffee, and teas in the common area. The staff was friendly and nice. The hotel is also located in a good area. There are restaurants nearby, and the metro and bus are across the street. The area seemed safe at any time. "

"Très bien"

"It was good"