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"Clean , nice staff , delicious food"

"We absolutely adored our stay. We had stayed here before while using Banos as a central hub for our travels, so we were excited to stay here again. We were lucky to have an upgrade to the detached king room, which was beautiful and spacious. Everything at the property is clean and so well kept. The staff are fantastic and kind, we did a few excursions this time including rafting and hiring bikes to do the waterfall trail. Both were amazing and organised so well by the hotel staff and associated...

"Beautiful hostal with beautiful views. Very affordable. Friendly staff available at all hours. Delicious breakfast available for 4USD. While it is close to town, it is a steep uphill hike, so be ready, unless you’re driving, they have gated parking"

"It was clean but carpets were old and worn"

"Me cancelaron mi reservación dos horas antes de llegar al hotel porque dicen que de su plataforma no les paga me dejaron a mí y a mi esposa con una niña de 7 años sin hotel en una ciudad que no conozco pésimo servicio"

"Beautiful old building fully restored maintaining the wooden beams and antiguo character. But the modern comforts like shower, bed, windows all working well. Clean towels of various sizes and sizeable bathroom. Cleaning is excellent. The rooms are all on an inside courtyard, so no street noise. I did not use the spa, but there is personnel on hand for massages and a sauna, etc. There is a locked parking directly in the backyard, so no need to use the street. The hotel is very safe, i never...

"Buen lugar"

"Beautiful, peaceful colonial property. The hotel location is rather remote"

"The place is very safe, clean and well maintained. Even, is safe for people with some disabilities like me. The staff were helpful and able to accommodate if you ask."

"Great customer service"

"La cabaña es muy acogedora, limpia y tiene una vista hermosa al volcán Tungurahua. Un lugar muy recomendado para ir en familia."

"Johan was so helpful and kind!"

"Such a wonderful location with a beautiful view of a waterfall that is lit at night and the staff was just as wonderful! Very friendly and welcoming. Location was perfectly centered in the downtown. Definitely suggest you stay here! Very clean, close to all the attractions, and there’s two restaurants on the property with great food. Will definitely stay there again."

"Clean Room"

"Es un sitio muy bonito pero es caro "