Good location. Near public transportation and so many places to see within walking distance. Nice bar in the lobby. It’s about 1/2 block down from the main road. We always felt safe and were never bothered, but there a couple of “adult” stores and clubs on the same street.
David
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก K+K Hotel team วันที่ 2 พ.ค. 2024
Dear David,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Hotel de tres bonne qualite, confort, bien situé, personnel peu souriant mais efficace.
DOMINIQUE
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 26 เม.ย. 2024
Hello Dominique,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. You comment about "not smiling" personal its important for us and I belive we can improve this :-)Please select our hotel again during your next trip to Prague.
4/10 แย่
Mark
เดินทางกับครอบครัว
23 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Room was cold with no heating control.
Bathroom was dated, shower leaked all over floor! Expect more than this for the price.
Had to give an hours notice to use sauna.
Mark
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 24 เม.ย. 2024
Hello Mark,Thank you very much for giving us good review based on your guest experience with KK Hotel. Your review is an inspiration for us, we take all guests feedbacks very seriously and consider them as the most valuable source of information helping us to improve the quality of our services. Please come to us again and we can show you that we can do better
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 22 เม.ย. 2024
Hello from Prague,Thank you for staying with us and giving us nice review. Our guests comments and feedbacks are the most valuable source of information helping us to keep the highest possible level of the services. I am pleased you enjoyed your time with us and believe you will select our hotel again during your next trip to Prague
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 22 เม.ย. 2024
Hello from Prague,thank you very much for staying with us and for sharing your experience from your stay in our beautiful hotel. We are very pleased and happy to see that our guests are satisfied and enjoy their time with us. I believe you will choose our hotel again during your next trip to Prague and we will have a chance to welcome you again.
Really good hotel. Very central.
Breakfast was lovely.
Room clean and tidy.
Chinekwu
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก K+K Hotel team วันที่ 2 พ.ค. 2024
Dear Chinekwu,Thank you for your kind feedback. We are glad you had a pleasant stay with us and we will look forward for the next time we meet.Best regards,K+K Hotel team
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 15 เม.ย. 2024
Hello Johanna,Thank you very much for giving us good review based on your guest experience with KK Hotel. Your review is an inspiration for us, we take all guests feedbacks very seriously and consider them as the most valuable source of information helping us to improve the quality of our services. Please come to us again and we can show you that we can do better
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 4 เม.ย. 2024
Hello from Prague,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
Close to everything. Very clean, good sauna and gym access. Could sort the air con out, a little outdated and doesn’t work well. Would definitely come back here.
Addison
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 7 มี.ค. 2024
Hello Addison,Thank you very much for staying with us and for giving us great review. I am happy you enjoyed the time with us and believe you will select our hotel again when planning next trip to Prague. Our guest feedbacks are the most valuable source of information and we are grateful that you found few minutes of your time to share with us your experience with KK Hotel and its team
10/10 ดีเลิศ
MARK
3 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Awesome stay
Thanks
MARK
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 4 มี.ค. 2024
Hello from Prague,thank you very much for staying with us and for sharing your experience from your stay in our beautiful hotel. We are very pleased and happy to see that our guests are satisfied and enjoy their time with us. I believe you will choose our hotel again during your next trip to Prague and we will have a chance to welcome you again.
Dear Dario,Thank you very much for your kind feedback. We are glad you had a pleasant stay and it will be great to have you back any time in the future again!Best regards,
Zeer dicht bij het stadscentrum, alles op wandelafstand. Minpuntje: lawaaierige straat waarin hotel gelegen is. Enkel maar lof voor het personeel: ondanks ‘valse start’ waren ze de vriendelijkheid zelf en werd alles op correcte wijze goedgemaakt.
Dirk
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 12 ก.พ. 2024
Hello from Prague,Thank you very much for staying with us and for giving us great review. I am happy you enjoyed the time with us and believe you will select our hotel again when planning next trip to Prague. Our guest feedbacks are the most valuable source of information and we are grateful that you found few minutes of your time to share with us your experience with KK Hotel and its team
10/10 ดีเลิศ
Maria
30 ม.ค. 2024
Maria
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 5 ก.พ. 2024
Hello from Prague,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 5 ก.พ. 2024
Hello Mikael,thank you very much for giving us top score review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
Booked a weekend away without the kids (very rare!) for my husband's birthday. Upgraded and booked a balcony room and bottle of fizz on arrival as a birthday surprise. The "balcony" was the width of one paving slab - nothing like the photos on the website with tables and chairs - there wasn't space!
We were also given a twin room with the beds pushed together which was really uncomfortable and the bottle of fizz was supposed to be a nice surprise while to got ready to go out wasn't there. Reception said they would bring it the next day but the surprise was spoilt.
As it was late and there was no drink, we dropped our bags and went out. Had a terrible night's sleep - kept crashing into each other in the gap in between the beds and noise from the street. Spoke to reception in the morning but had a very frosty response from a member of staff who really didn't care - she claimed the patio furniture was removed as it's cold (there's no space for it!) and if I wanted to change room I had a choice to pay 50 EUR per night to upgrade (again) or downgrade to a double but no refund. Chose the double room but didn't even get the complimentary water we are entitled to. The safe in the new room didn't work and the bathroom flooded.
Breakfast was good if you got there early, but later on when things run out that's it (e.g. hash browns and croissant - the popular items).
Really unimpressed with the service and would recommend staying elsewhere, I would never go there again.
Leigh
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 5 ก.พ. 2024
Hello from Prague,Thank you very much for sharing your guest experience. Your review is an inspiration for us, we take all guests feedbacks very seriously and consider them as the most valuable source of information helping us to improve the quality of our services. Please come to us again and we can show you that we can do better
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 5 ก.พ. 2024
Hello Neville,thank you for staying with us and for your nice comment of the stay. Happy you chose our property during your trip to Prague and looking forward to welcome you in the future.
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 5 ก.พ. 2024
Hello Christian,thank you very much for staying with us and for sharing your guest experience giving us nice 8 of 10 points review. The comments of our guests are always shared with our team, we consider them as the most valuable source of information helping us to improve the quality of our services and maintain the highest possible level of our standards. I strongly believe you will select our hotel again during your next trip to Prague and we will have a chance to welcome you again
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 24 ม.ค. 2024
Hello from K+K Hotel Fenix Prague,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
10/10 ดีเลิศ
Stephan
21 ม.ค. 2024
Alles war super. Die Zimmer sind gut und günstig, die Lage ist nur 10 Minuten von der Altstadt oder 3 Minuten vom Nationalmuseum entfernt. Das ist top. Das Hotel ist in einer Nebenstraße mit so manchem „roten“ Haus, was nicht stört aber vielleicht bewusst sein muss. Das Frühstück war gut und ausreichend. Leider gab es keinen Saft. In Summe mehr als top für einen kurzen Trip.
Stephan
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 22 ม.ค. 2024
Hello Stephan,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 22 ม.ค. 2024
Hello Zack,thank you very much for staying with us and for sharing your experience from your stay in our beautiful hotel. We are very pleased and happy to see that our guests are satisfied and enjoy their time with us. I believe you will choose our hotel again during your next trip to Prague and we will have a chance to welcome you again.
tutto eccellente, pulito, silenzioso, palestra e sauna free, super colazione, posizione hotel, stazione centrale a 600m, la maggior parte dei luoghi da visitare raggiungibili a piedi tranquillamente. vale
donato
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 16 ม.ค. 2024
Hello from Prague,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
Ihan pätevä hotla missä alhaalla kuntosali ja sekasauna. Kaikki on lähellä hotellia. Huoneet ja sängyt eritoten ovat hyvät
carl
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 16 ม.ค. 2024
Hello Carl,thank you very much for giving us top score review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 16 ม.ค. 2024
Hello Tamas,thank you very much for staying with us and for sharing your guest experience giving us great 10 points review. The comments of our guests are always shared with our team, we consider them as the most valuable source of information helping us to improve the quality of our services and maintain the highest possible level of our standards. I strongly believe you will select our hotel again during your next trip to Prague and we will have a chance to welcome you again
Clean hotel in good location. I always stay here on my visits. Bar staff friendly
Christopher
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 16 ม.ค. 2024
Hello Christopher,Thank you very much for staying with us and for giving us great review. I am happy you enjoyed the time with us and believe you will select our hotel again when planning next trip to Prague. Our guest feedbacks are the most valuable source of information and we are grateful that you found few minutes of your time to share with us your experience with KK Hotel and its team
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello Sandra,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from Prague,thank you for finding few minutes of your time and sharing your guest experience and giving us great 10 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
10/10 ดีเลิศ
Jiri
8 ม.ค. 2024
Jiri
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from Prague,thank you very much for giving us top score review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
Conveniently located to the National Museum, Wenceslas Square, Main Train Station, and a main boulevard with restaurants and shops. The hotel room was comfortable. Breakfast was fine. The only issue was the half glass shower wall did not seal with the tub so the bathroom floor got very wet after a shower.
Sharon
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello Sharon,thank you very much for staying with us and for sharing your guest experience giving us nice 8 of 10 points review. The comments of our guests are always shared with our team, we consider them as the most valuable source of information helping us to improve the quality of our services and maintain the highest possible level of our standards. I strongly believe you will select our hotel again during your next trip to Prague and we will have a chance to welcome you again
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello Jeffrey,thank you very much for giving us top score review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from Prague,thank you very much for staying with us and for sharing your guest experience giving us great 10 points review. The comments of our guests are always shared with our team, we consider them as the most valuable source of information helping us to improve the quality of our services and maintain the highest possible level of our standards. I strongly believe you will select our hotel again during your next trip to Prague and we will have a chance to welcome you again
Een heerlijk hotel op een gunstige locatie tov het centrum én station. Comfortabele bedden en goed verzorgt ontbijt. Gezellige lobby met bar.
Minpuntje is wel de vloerbedekking oa in de hotelkamer, deze is echt aan vervanging toe.
Verder een heerlijk verblijf gehad.
D. P.
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from K+K Hotel Fenix Prague,thank you very much for staying with us and for sharing your guest experience giving us nice 8 of 10 points review. The comments of our guests are always shared with our team, we consider them as the most valuable source of information helping us to improve the quality of our services and maintain the highest possible level of our standards. I strongly believe you will select our hotel again during your next trip to Prague and we will have a chance to welcome you again
This was my second stay there so I do come back. The location was great, and the room was comfy. We didn't use any other services. The only thing I didn't care for was the bathmat in the tub. Personally, those things turn me off. Otherwise, great!
Pavlina
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from Prague,thank you very much for staying with us and letting to the others know what your experience with us was. We are very pleased and happy to see that our guests are satisfied and enjoy their time with us. I believe you will choose our hotel again during your next trip to Prague and we will have a chance to welcome you again.
Really good hotel enjoyed my stay the towels where very small my only complaint
DE
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from Prague,thank you very much for staying with us and for sharing your guest experience giving us nice 8 of 10 points review. The comments of our guests are always shared with our team, we consider them as the most valuable source of information helping us to improve the quality of our services and maintain the highest possible level of our standards. I strongly believe you will select our hotel again during your next trip to Prague and we will have a chance to welcome you again
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello from Prague,thank you very much for giving us top score review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
8/10 ดี
Jonatan
22 ธ.ค. 2023
Jonatan
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello Jonatan,thank you very much for giving us great review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
The hotel was lovely, very clean and the staff were very polite. We thoroughly enjoyed our stay and would definitely go back. The shops and Christmas markets were in close walking distance, brilliant location.
Kate
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello Kate,thank you for sharing your guest experience with us and acknowledging our staff, room and location. We are proud of our hotel and the guest satisfaction is our main goal. We are happy you enjoyed the time here in KK Hotel and looking forward to welcoming you again during your next trip to Prague.
Good location just off Wenceslas Square although the proximity is good, the street itself has a few interesting shops you need to pass on the way. That being said, it’s great walking distance to most places and if you’re there for the Xmas markets like I was, you wouldn’t be better situated.
The hotel was clean and decorated just fine.
The bed was comfortable to a point - it was twin beds pushed together so if you strayed towards the middle in the night then you would find yourself falling between two mattresses.
All in all a good stay.
Emily
การตอบกลับจาก Ivan Operations Manager วันที่ 20 ธ.ค. 2023
Hello Emily,thank you for finding few minutes of your time and sharing your guest experience and giving us great 4 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
10/10 ดีเลิศ
cassandra
18 ธ.ค. 2023
cassandra
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Operations Manager วันที่ 20 ธ.ค. 2023
Hello Cassandra,thank you very much for giving us top score review based on your guest experience with KK Hotel. We are really happy you enjoyed the stay with us and looking forward to welcoming you again during your next trip to Prague.
10/10 ดีเลิศ
Sheila, Wigan
18 ธ.ค. 2023
Sheila
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Ivan Cluster Operations Manager วันที่ 10 ม.ค. 2024
Hello Sheila,thank you for finding few minutes of your time and sharing your guest experience and giving us great 5 points review. We are very happy when guests are satisfied and enjoy their time with us. Please select our hotel again during your next trip to Prague.
Dear Sofia,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
8/10 ดี
Cezary
เดินทางเป็นกลุ่ม
17 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Cezary
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก K+K Hotel team วันที่ 18 ธ.ค. 2023
Dear Cezary,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Dear Kenneth,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Dear Pentti,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Good location. Friendly staff. Very nice beds. Nice breakfast.
Niklas
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก K+K Hotel team วันที่ 16 ธ.ค. 2023
Dear Niklas,Thank you for your feedback and for pointing out our staff. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
The Fenix has always treated me well. The rooms are always clean and comfortable. The breakfast buffet is one of the best in Czechia. In Prague it is always my "go to" hotel.
Joseph
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก K+K Hotel team วันที่ 16 ธ.ค. 2023
Dear Joseph,Thank you very much for such a positive feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Dear Benoit,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Hotel normal, para renovar en breve. Llegamos una noche y la calefacción no funcionaba, la respuesta en recepción fue que no podían hacer nada salvo darme una manta…
RUBEN
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก K+K Hotel team วันที่ 16 ธ.ค. 2023
Dear Ruben,Thank you for your feedback. We are glad you had a nice stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
¨bare insjekkingen var ikke så morsom først så var ikke rommet mitt klart til rett tid så ble rommet mitt gitt til en annen mann så jeg måtte stå utenfor rommet en god stund fø de rrettet opp i det. Ellers så var det strålende hyggelig betjening deilig stort rom med badekar deilig frokost
Rubina
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก K+K Hotel team วันที่ 5 ธ.ค. 2023
Dear Rubina,Thank you for your feedback. This was not a standard situation and we apologize for this system failure. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
Very nice and accomodating staff. Perfect size room, balcony was lovely! Excellent location too, right off Wenceslas Square. Highly reccomend Prague
Aarani
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก K+K Hotel team วันที่ 5 ธ.ค. 2023
Dear Aarani,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team
8/10 ดี
Gamze
เดินทางเพื่อธุรกิจ, เดินทางเป็นกลุ่ม
29 พ.ย. 2023
Otelin konumu harikaydı.Tüm turistik mekanlara yürüme mesafesinde. Kahvaltısı oldukça başarılıydı. Ancak çift kişilik tek boy yatak olması gerektiğini belirtmemize rağmen ayrı ayrı tek kişilik yataklar birleştieişmişti.ayrıca otel terliği üst sekment odalarda veriliyor olması bize saçma geldi.
Gamze
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก K+K Hotel team วันที่ 5 ธ.ค. 2023
Dear Gamze,Thank you for your feedback. We are glad you enjoyed your stay in our hotel and it will be our pleasure to welcoming you back in the future again.Best regards,K+K Hotel team