โรงแรมใกล้ศูนย์ศิลปะและวัฒนธรรมพอร์ตสมัธ, พอร์ตสมัท

"love it"

"Parking was easy kinda confusing at first till you walk around to get to know the place but that’s understandable being in a new place "

"Yes"

"I love everything about this hotel and will be staying again !!"

"Went for an event. Very nice. The hotels entrance was under construction but it looks like it will be nicer ince they're done. "

"very clean and spacious hotel in an excellent area of downtown Norfolk. All the staff were very kind and courteous. We really enjoyed our stay there."

"Room not made up completely. The front desk blamed me for not asking for "full service". Even after asking for "full service", the room was still not made up completely. This is apparently a "partial service" only property. Beware."

"This is my favorite place to stay when I am in Norfolk."

"It was really bad experience for me "

"Clean room, dangerous environment "

"The room walls had mold on them there weren’t any pillowcases on the pillows which were left in a pile on the bed the linen was dirty and the front desk staff was very rude and did not provide good customer service or communication skills "

"Do not, I repeat DO NOT stay at this property. I had a day trip to Virginia and needed a quick place to stay. When I arrived first red flag were kids playing in the parking lot. Not to say that they can’t play, but it was obvious these kids lived at the property. When I got inside the room, it smelled like cigarettes, the beds were just mattresses on spring frames, pillows were different sizes, bathroom was dirty. Even though the surface of the bed didn’t have any stains, if I had a black light...

"Extremely outdated. I felt like I was bamboozled with the pictures. Rust stains all over bathroom floor. Curtains notable dirt on them. The staff members were great. All friendly. However I Wouldn’t stay again. "

"Clean/fancy room! The breakfast was also delicious, with a variety of options. "

"It’s an older property as fast as HI’s go but still clean and comfortable. Even better, the staff were great! Bryan at the front desk is someone I remembered from a stay at the HGI in Chesapeake - top notch. Karen hosted breakfast and sang softly to the soundtrack. I had my headphones and YT music but didn’t need them. People make the difference and this team rocked it! Don’t hesitate at all to stay at this one "

"Extremely clean large room "

"Breakfast is always on spot , I chose Tru for this reason as well. I have stayed several times already and no complain or whatsoever. Hopefully there will be microwave in the rooms or at least in the lobby for guests to use."