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Sheraton Norfolk Waterside Hotel

3.5 star property
Waterfront relaxation awaits at this Norfolk hotel where guests enjoy poolside lounging and dining with harbor views in a convenient downtown setting

Choose dates to view prices

The Sheraton Norfolk Waterside Hotel offers prime waterfront views in downtown Norfolk. Guests can dine at City Dock Restaurant with outdoor seating, swim in the outdoor pool, work out in the fitness center, and enjoy complimentary WiFi in their rooms.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,368
฿3,967 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Harbour View

8.2 out of 10
Very good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Harbour View

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Harbour view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Harbour View

Executive Suite, 1 Bedroom, Harbour View | Pool | Outdoor pool

Executive Suite, 1 Bedroom, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Balcony)

26-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • Harbour view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Harbour View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbour View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Harbour View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

City view

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Harbour View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

City view

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Allergy Friendly

City view

Club Room, 1 Double Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Downtown Norfolk, a neighbourhood in Norfolk, Sheraton Norfolk Waterside Hotel is near a metro station and on a river. Norfolk Premium Outlets and Chesapeake Square Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Norfolk Botanical Garden. Looking to enjoy an event or a match while in town? See what's going on at Norfolk Scope. With kayaking, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.
Visit our Norfolk travel guideOpens in a new window
Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District - 3 min walk - 0.3 km
  • Town Point Park - 5 min walk - 0.4 km
  • USS Wisconsin BB-64 - 8 min walk - 0.7 km
  • Chrysler Hall - 13 min walk - 1.2 km
  • Norfolk Scope - 15 min walk - 1.3 km

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 16 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬1 min walk
  • ‪Neptune’s Fury Coffee - ‬3 min walk
  • ‪Waterside Marina - ‬6 min walk
  • ‪PBR Norfolk - ‬5 min walk
  • ‪Blue Moon Taphouse - ‬5 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope
Located close to Sentara Norfolk General Hospital and Norfolk State University, Sheraton Norfolk Waterside Hotel provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Waterside Seafood Company, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and train station pick-up service
  • Express check-out, express check-in and a ballroom
  • A banquet hall, a 24-hour front desk and a computer station
  • Guest reviews give top marks for the helpful staff, first-rate property condition and location
Room features
All 468 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Indoor pool
Norfolk Waterside Marriott
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 1,003 reviews
The price is ฿3,995
฿4,688 total
includes taxes & fees
29 Jan - 30 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterside Seafood Company

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (35,004 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00, per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on 25 Jan 2026 start from ฿3,367.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Norfolk Waterside Hotel pet-friendly?

Yes, Sheraton Norfolk Waterside Hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a deposit of USD 150 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Norfolk Waterside Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Sheraton Norfolk Waterside Hotel?

Checkout is at 11 AM.

Where is Sheraton Norfolk Waterside Hotel located?

Located in Downtown Norfolk, this hotel is within 2 mi (3 km) of Norfolk Scope, Norfolk State University and Sentara Norfolk General Hospital. Old Dominion University and Norfolk Premium Outlets are also within 9 mi (15 km). Civic Plaza Station is 7 minutes by foot and MacArthur Square Station is 8 minutes.

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Reviews

Sheraton Norfolk Waterside Hotel Reviews

8.2

Very good

8.6

Cleanliness

4.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 512 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 126 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , front desk staff was very nice and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful, breakfast was delicious , the room was quite and clean and the gym was well equipped and maintained
Stayed 1 night in Jan 2026

10/10 Excellent

Trinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome!
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness
Staff very friendly and accommodating. Friendly towards my dog. Hotel very clean

10/10 Excellent

Lourdes Sibal

Liked: Cleanliness, amenities, property conditions & facilities
staff was great. our room view was awesome
Stayed 1 night in Dec 2025

6/10 Okay

Juke

Liked: Cleanliness
Breakfast staff was amazing. It’s an old hotel. We saw ants in our bathroom multiple days.
Stayed 8 nights in Dec 2025

10/10 Excellent

clare

Liked: Cleanliness, staff & service, property conditions & facilities
Best view of the shipyard and tug boats, and an easy walk to great food options.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlton

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room. Awesome veiw. Staff was amazingly nice and helpfull. On duty management at the time was a little short and not very friendly might have been a bad day. No worries Thank you for your hospitality.
Stayed 1 night in Jan 2026

6/10 Okay

Todd

Liked: Cleanliness
Room was clean but had a weird smell. Thermostat was broken but they fixed it upon request. Staff was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean with nice view. The front desk staff (ALANA THOMAS) provided EXCELLENT customer service for my wife and I.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained and room was near perfect. Bed was wonderful and it all looked and felt so clean and well decorated
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Super nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff was nice and friendly
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness
The location is ideal.
Stayed 3 nights in Jun 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay and the restaurant was very nice as well
Stayed 5 nights in Mar 2025

8/10 Good

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Good property in downtown Norfolk next to the harbor. Staff at front desk rectified a situation at check in and handled it very well. Gym is excellent, spacious with a lot of the state of the art equipment. Bar could use one more bartender than on duty but the 10th floor lounge is good. A tad outdated rooms and amenities but overall a good property when in Norfolk.
10th floor suite view
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sheraton is a beautiful hotel in a great location at Waterside
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Location is very nice.
Stayed 1 night in Jun 2025

8/10 Good

Meloni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel. There is plenty of parking but deck is a challenge to get into depending on your direction of travel. Rooms very comfortable. Restaurant food is a little ordinary and needed flavor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

TJ

Liked: Cleanliness, amenities
Great location. Very walkable to restaurants and bars. Clean and friendly. Looking at the ships was pretty cool.
Stayed 2 nights in Jul 2025

6/10 Okay

Monica

There is a seam in the front door where the double doors close together that you can see into the room and the lock could be a little more secure. Other than that, it was a nice room with a separate sleeping area, large living room with balcony.
Stayed 3 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations

Excellent accommodations. Every time I come to Norfolk and stay at the Sheraton I thoroughly enjoy myself. The room was clean. I had a great view and it was very quiet although there were a few festivals that were going on in the area this weekend. Sheraton is my go to.
Stayed 2 nights in Aug 2025