I was upgraded to a suite and even though it’s an obvious older place it was a great stay.
เข้าพัก 1 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Margie
10 พ.ย. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Comfortable bed, nice staff. Hotel is falling apart and feels like it might close tomorrow. But I didn’t mind the stay, it was just kind of funny how it felt like a going
เข้าพัก 3 คืน, พฤศจิกายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jeffrey
3 พ.ย. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Only one elevator was functional. The pool was closed. The breakfast / bar was never open. The carpets need replacement.
The room was clean, staff was outstandingly helpful. It was quiet. The only thing that was disappointing was that the food courtyard was closed throughout my stay. Otherwise, I will definitely stay there again.
We tried staying there for one night but had to leave. Room was to small for my wife my son and myself it was also dirty. We left and had to find a new place
Very friendly, helpful staff! Loved the downtown location. Easy access to downtown interesting attractions and roadways to nearby locations in other cities.
Place was OK but nothing special. Could definitely use a makeover looked kind of dated
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เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
greg
4 ก.ย. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Glad they got the elevator fixed. Nice people but limited breakfast and dinner options. Also, not good that they don't use cash, only credit cards or charge it to the room.
The shower curtain was too small for the shower allowing water to spray on the bathroom wall. Beds need another pillow for a queen only offered 3 to a bed. Shower floor wasn’t as clean as it could be with buildup of soap scum. Outlets on the lamps didn’t work nor did the outlet on the alarm clock. TV was too small for the room. An overall update is well overdue due for the unit we stayed in. The food was outstanding that we ate for breakfast, a made to order menu. Was impressed with the breakfast!
The hotel is in a great location, within walking distance of many restaurants and local shops. The hotel staff was friendly. A few issues we experienced, there was only one working elevator during the duration of our stay; the pool door was broken, making it inaccessible until we notified staff.
Staff were very helpful and the property was excellent. My only complaint is that the Bistro was closed on Sunday morning-my only day there. This was a significant disappointment after a very late check-in the night before and caused early arrangements to be made.
Clean rooms, valet very reasonable. My experience with the staff was great! Next time in Norfolk, that is where I'll be staying.
เข้าพัก 1 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Brittany
4 ต.ค. 2026
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The staff weren’t at the desk often, we called several times and no one answered. Or took a long time to pick up. We didn’t get the right room at first. And it would have been great to know the pool was closed before booking bc that’s something we expected for our kids, they were super upset. The lobby was sooo hot it felt like the ac wasn’t working at all!!!
เข้าพัก 1 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Joseph Tyler
19 ส.ค. 2026
The hotel is very outdated and my toilet was clogged. The bed was very hard. I will not be staying here again! Nothing bad just not for me! The staff was ok!
The pool and hot tub were both closed which was very disappointing since that was the primary reason we chose this hotel Also the Bistro was closed for dinner the night we were there they had a note about a routine hood cleaning but it should have been done earlier since their hours are normally closed from 10 am to 5 pm but yet they were still closed from 5pn to 10 pm