Search Hotels Near Plaza La Fiesta, Cancun

"2nd year going and I can’t say enough good about the property and the staff, top notch! They are always cleaning and the cleaning staff is more than helpful anytime you need something. Beach was fortified was fantastic , 10 out od 10 all around."

"Everything was great!!!"

"Todo muy bonito es un hotel súper familiar"

"The beach is steps away. The food is really good and staff are very attentive & professional. I would return."

"Nice property, good food but poor beach!"

"very nice property and friendly staff, great for a small getaway"

"Under construction the entire stay. That means HEAVY DRILLING AND HAMMERING from 8am to beyond 6pm EVERY DAY. Awful guest experience, all staff/mgmt claimed ignorance for every point raised (just plain dishonesty and deflection so not to have to remedy). Communication was abysmal, like telling us at check-in that the hotel wasn’t under construction, that these were “hotel improvements”. On our last night, had no water (again not communicated and when called it was like yeah no big deal it should be fixed soon), so they moved us to a different room, which was just ok (had cold to luke warm water). Extremely evident zero cares were given. RECEIVED A TON OF LIP SERVICE yet no real compensation. They did give us a late checkout, hoorah. Thousands down the drain. Hotel is old and outdated, hence the rush to renovate their “luxury” hotel. Met repeat guests who said they used to be great years back and can’t believe what it’s become. —Absolutely awful. "

"The room is ok, next to Bars, a good option if you are planning to party"

"okay"