Suite 24 ApartHotel By Xperience Hotels

Property class: 2

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Close to Quinta Avenida and Playa del Carmen Main Beach, Suite 24 ApartHotel By Xperience Hotels provides a rooftop terrace, a garden and more. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Apartment, 1 Queen Bed

A modern bedroom with a large bed, a wooden headboard, and a small bedside table with a plant.

Superior Apartment, 1 Queen Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Double Beds

A hotel room with two beds, a flat-screen TV mounted on the wall, a red curtain, and a flower arrangement.

Superior Apartment, 2 Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Located near the beach, Suite 24 ApartHotel By Xperience Hotels is in Gonzalo Guerrero, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 24 Norte, Entre Avenida 30 y Avenida 25, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    8 min walk - 0.7 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    8 min walk - 0.7 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    12 min walk - 1.1 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    12 min walk - 1.1 km
  • Central Square
    10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • El Fogón
    4 min walk
  • Aquelarre Café
    4 min walk
  • Don Sirloin
    3 min walk
  • Fuego Santo
    3 min walk
  • El Fogon del May
    3 min walk

About this property

Suite 24 ApartHotel By Xperience Hotels

  • Hotel near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Mamitas Beach, Suite 24 ApartHotel By Xperience Hotels provides a rooftop terrace, a garden and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • A round-trip airport shuttle (surcharge), luggage storage and concierge services
    • Guest reviews speak well of the overall condition
  • Room features
  • All guest rooms at Suite 24 ApartHotel By Xperience Hotels feature comforts, such as air conditioning, as well as
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 30-inch TVs with satellite channels
    • Fridges, ceiling fans and daily housekeeping

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Frequently asked questions

Does Suite 24 ApartHotel By Xperience Hotels have a pool?

Yes, this property has an outdoor pool.

Is Suite 24 ApartHotel By Xperience Hotels pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 10 kg per pet. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Suite 24 ApartHotel By Xperience Hotels?

This hotel doesn't offer parking.

What time is check-in at Suite 24 ApartHotel By Xperience Hotels?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Suite 24 ApartHotel By Xperience Hotels?

Checkout is at noon.

Does Suite 24 ApartHotel By Xperience Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Suite 24 ApartHotel By Xperience Hotels located?

Located in Gonzalo Guerrero, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Suite 24 ApartHotel By Xperience Hotels Reviews

8.0

Very good

8.0

Cleanliness

7.8

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 113 reviews
Rating 8 - Good. 43 out of 113 reviews
Rating 6 - Okay. 16 out of 113 reviews
Rating 4 - Poor. 5 out of 113 reviews
Rating 2 - Terrible. 8 out of 113 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A horrible place with terrible service as couldn’t even check in. No one was there. With a Spanish-speaking tenant’s help, tried calling but the person who picked up kept saying “no habla ingles” and hanging up. Tried messaging the WhatsApp number as per their QR code posted at the front door but never got a response, even a day and two days later. Had to find somewhere else to stay.
Stayed 4 nights in Feb 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for the money. PROS: Clean, close to everything, easy access, nice breeze with all the windows open, nice shower. CONS: Noisy dogs most days (all day), next to two popular restaurants that play music late, kitchenette not well stocked for cooking, no towels or rags in the kitchen, chairs and couch not comfortable, hard mattress.
Stayed 28 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness

Me fue bien en general.

La limpieza fue buena en general por favor pongan cestos de basura en la cocina y destapacaños en el baño además de más sábanas en la cama.
Stayed 5 nights in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor estancia

No tienen personal en el hotel NADIE NADIE NI 1 SOLA PERSONA NI PARA EL CHECK IN NI CHECK OUT Un huésped nos hiso el favor de darnos una llave de 1 cuarto, obviamente no tienen mantenimiento ni servicios, nadie contesta el teléfono, increíble como pueda operar
Stayed 2 nights in Feb 2021
Verified review

2/10 Terrible

Disliked: Staff & service
impossible de rejoindre l’établissement pour check-in
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice and cute place

I stayed here for 1 day but even for just that one day the personnel of the hotel were really nice and attentive. I will be definitely be back. Good location close to the beach
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Difícil el acceso cuando no hay alguien en recepción, no limpiaron la Habitación de los tres dias que me hospede
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muy cómodo y buen ubicación

El lugar se encuentra muy limpio y cómodo
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están muy bonitas, las camas cómodas
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Liked: Property conditions & facilities
Nice suite, ok service, great location, very very small pool
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

well priced for what you get in return

It’s actually a nice place, but it is poorly maintained. To be more clear, the building it self is great, but the rooms not so much. It seems the administration is extremely frugal, and doesn’t know what have a sense about the cost of doing business.
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Siempre había tenido hasta que me topé con una pésima recepcionista.... me cambié de cuarto ... un dilema hacerla entender que a mi me aparecía otro precio en la plataforma pero aún así prolongue mi estancia pagando la diferencia, me entregaron la habitación nueva con 2 toallas salí hacer compras y cuando regrese había desaparecido una toalla por lo que obviamente se metieron a la habitación cuando yo no estaba.. en la noche baje para preguntar si había algún problema hacer check out temprano a 7.30 me respondió un chico muy amable por la noche y por la mañana llego la misma recepcionista que solo da problemas y ninguna solución aparte de que se mete a tu habitación... esa ... es la primera vez que soy grosera con el personal de rececpcion pues me salió con que había un problema y yo necesitaba partir a tomar mi vuelo y esta mujer ocasionándome problemas una recepcionista si puede destruir tu lugar no creo regresar Y disculpen por haberlo recomendado tanto tiempo ahora ya no es lo mismo el upgrade vale de nada pues entre a una habitación más barata con todo y la más cara te quitan todo.... pésimo servicio sin menospreciar que la habitación estaba sucia ... la chica de la recepción una mentirosa total me sacaba tantas historias cuando yo ya llevo 3 años quedándome en el hotel ... mentir es malo amiga recepcionista y si no te gusta tu trabajo búscate otro y deja de fastidiar viajeros
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau et pratique

A 10 min de la plage, beau studio spacieux avec le min pour cuisiner, au calme proche des commerces, avec petit dej simple. Pas de coffre-fort comme annoncé et pas su utiliser jacuzzi car eau froide. Bon, beau et pratique dans l ensemble.
Stayed 6 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Posizione ok Struttura media ma accogliente Colazione striminzita
Stayed 14 nights in Nov 2019
Verified review

6/10 Okay

café da manha em pé na recepção.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price we paid. 24 hour front desk. Safe and secure as everyone entering hotel goes by front desk. Room included kitchen. Parking is on the street, but can park near front desk and street is well lit. No elevator, and we were on 4th floor, but not a big deal for us.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo ecxelente, muy agusto el personal muy atento y amable
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancias estuvo de 10 en este hotel lo recomiendo amplia mente
Stayed 5 nights in Apr 2019
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Av någon anledning, vi vet inte vilken, så fick vi något rött på en liten handduk. Det gick inte bort i tvätten, så vi fick betala den. Småaktigt! Bilderna på jaquzzin var med loungemöbler och upphällt vatten. Fanns inget av det i verkligheten. Så där kunde man inte vara. Falsk marknadsföring! Det städades dåligt, det syntes mest i badrummet. Lägenheten var helt ok annars. Det fanns det mesta. Saknade något att torka badkläder och badhandduk på. Fanns ingenstans att torka det.
Stayed 14 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado con personal amable y siempre dispuesto a atender cualquier requerimiento.
Stayed 6 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafadores

Reserve el hotel a las 6pm el mismo día que llegaría a el. Llegue a las 7pm. Me dijieron que ya tenia que hacer Check in día anterior! Tuve que irme a otro hotel. Y al 5to día cuando debía hacer check out pregunté si podía demorarme una hora. La respuesta fue no. Pague un día de más y ni siquiera tuvieron la bondad de devolverme una hora! La pero experiencia en hotel
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement a 10 minutes dr marche du centre d'intérêt, personnel serviable et sympatique.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
(1) The property is in good location, but hard to find by shuttles: walking distance to main thoroughfares, supermarkets/pharmacies beach, restaurants, money exchanges; can get some sleep, as it is not near clubs, and is in a residential area (2) Property has amenities: jacuzzis (but water is cold!); kitchenette (but no supplies); small pool, but usually unclean; continental breakfast
Stayed 8 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena atención

Buen lugar acorde a lo que pagas tienes muy buena atención en la recepción y está a 4 cuadras de la quinta avenida, recomendable para descansar
Stayed 3 nights in Feb 2019