Hotel Kay Adults Only

2.5 star property
Travelers find a peaceful escape at this adults-only retreat where the outdoor pool invites relaxation and the smoke-free environment enhances comfort

Choose dates to view prices

Hotel Kay Adults Only stands as a tranquil haven in central Playa del Carmen. Guests can cool off in the outdoor pool while staying connected with in-room WiFi. The attentive staff at the 24-hour front desk ensures every need is met throughout the stay.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is ฿1,648
฿2,105 total
includes taxes & fees
22 May - 23 May

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Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Children 12 years old and younger are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hotel Kay Adults Only have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Hotel Kay Adults Only?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Kay Adults Only on 22 May 2026 start from ฿1,648, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kay Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kay Adults Only?

Hotel Kay Adults Only doesn't offer parking.

What time is check-in at Hotel Kay Adults Only?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Hotel Kay Adults Only?

Checkout is at noon.

Where is Hotel Kay Adults Only located?

Located in Downtown Playa del Carmen, this hotel is steps away from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 5 minutes.

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Reviews

Reviews

6.4

6.4

Cleanliness

5.6

Amenities

7.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 79 reviews
Rating 8 - Good. 16 out of 79 reviews
Rating 6 - Okay. 20 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 18 out of 79 reviews

Reviews

Verified

8/10 Good

Shea

Liked: Cleanliness, staff & service
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice and clean and all staf was very frendly.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Shannon

Liked: Staff & service
The staff is excellent..
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is old, runned down. Common areas are extremely dirty, such as the front couch, Floors, pool. Handles and door knobs are rusted, broken or falling apart. Water at tje shower comes out sparingly. The beach near by is not very good for swimming, a lot of undercurrent. The noise outside at night won’t let you relax and rest since you can hear everything. If you are looking for an economic place to stay and be able to walk everywhere, this is it. The staff is friendly. No elevators. Be prepared to carry heavy luggage to third or second floor up the stairs.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Jodi-Anne

Liked: Cleanliness, staff & service, room comfort

Fine for a stop over

Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
Stayed 1 night in Mar 2025
Verified

8/10 Good

CYNTHIA

Liked: Staff & service
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
Balcony view
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Javier

Disliked: Staff & service, amenities, property conditions & facilities
Just so yourself a huge favour and look for something else other than this place.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Todd

Liked: Staff & service

Great location

The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Stayed 7 nights in Feb 2024
Verified

6/10 Okay

Bruce

Liked: Staff & service
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Vivy

Me gusto
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Jarmila

Disliked: Cleanliness, staff & service, amenities
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Stayed 5 nights in May 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025
Verified

6/10 Okay

Michael

Liked: Staff & service
Need maintenance , but for 1 or 2 days is reasonable.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Wieslaw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

DONATO

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
Stayed 8 nights in Jun 2025
Verified

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waist your money

Not, the best pace for your money. We were so disappointed , We ended up getting anther place that was much nicer for not much more.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Bhranti

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Shawn David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
Stayed 7 nights in Apr 2025