Verified
2/10 Terrible
Alfredo
27 Jul 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alfredo
Stayed 4 nights in Jul 2020
Hotel El Faisan y El Venado
3.0 star property
Travelers find a peaceful retreat with poolside relaxation and restaurant dining in Playa del Carmen, where the 24-hour front desk ensures smooth arrivals
Choose dates to view prices
Photo gallery for Hotel El Faisan y El Venado
Hotel El Faisan y El Venado in central Playa del Carmen offers a calm retreat with an outdoor pool and on-site restaurant. Guests enjoy in-room WiFi, free self-parking, and 24/7 front desk service.
Reviews
5.65.6 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room
Standard Room
- 12 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Room
Superior Room
- 12 sq m
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
- 12 sq m
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Quadruple Room
Standard Quadruple Room
- 12 sq m
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Room, Multiple Beds
Standard Room, Multiple Beds
- 12 sq m
- Sleeps 6
- 3 Queen Beds
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About the area
Playa del Carmen Centro, a neighbourhood in Playa del Carmen, is home to Hotel El Faisan y El Venado. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Calle 2 Nte Centro, Manzana 87 Lote 5, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida12 min walk - 1.1 km
Playa del Carmen Main Beach14 min walk - 1.2 km
Playacar Beach16 min walk - 1.4 km- Central Square9 min walk - 0.8 km
- Playa del Carmen Maritime Terminal16 min walk - 1.4 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)45 min drive
Restaurants
- McDonald's4 min walk
- Taqueria El Ñero2 min walk
- Sushi Tokio2 min walk
- Nativo3 min walk
- Mezcla Pdc6 min walk
About this property
Hotel El Faisan y El Venado
Hotel near Playa del Carmen Main Beach
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel El Faisan y El Venado provides amenities such as a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
- An outdoor pool
- Free self-parking
- A 24-hour front desk and smoke-free property
Room features
All guest rooms at Hotel El Faisan y El Venado boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
- Bathrooms with rainfall showers and shampoo
- 21-inch TVs with satellite channels
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- A restaurant
Restaurants on site
- Faisan y venado
Things to do
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
Accessibility
- No lift
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Towels provided
Entertainment
- 21-inch TV with satellite channels
Food and drink
- Free bottled water
- Minibar
More
- Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 24
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
We should mention
This property does not have any lifts
There is limited hot water on site
No pets and no service animals are allowed at this property
Property is also known as
El faisan y el venado Hotel Playa del Carmen
El faisan y el venado Hotel
El faisan y el venado Playa del Carmen
Hotel El faisan y el venado Playa del Carmen
Playa del Carmen El faisan y el venado Hotel
Hotel El faisan y el venado
Faisan Y Venado Del Carmen
El faisan y el venado
Faisan Y Venado Del Carmen
Hotel El Faisan y El Venado Hotel
Capital O Hotel El Faisan y El Venado
Hotel El Faisan y El Venado Playa del Carmen
Hotel El Faisan y El Venado Hotel Playa del Carmen
Frequently asked questions
Does Hotel El Faisan y El Venado have a pool?
Yes, this property has an outdoor pool.
Is Hotel El Faisan y El Venado pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel El Faisan y El Venado?
Self-parking is free at this property.
What time is check-in at Hotel El Faisan y El Venado?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Hotel El Faisan y El Venado?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel El Faisan y El Venado located?
Located in Playa del Carmen Centro, this hotel is within a 15-minute walk of Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).
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Reviews
Hotel El Faisan y El Venado Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.0
Amenities
6.0
Staff & service
4.8
Property conditions & facilities
Rating 10 - Excellent. 1 out of 12 reviews
10 - Excellent
1
Rating 8 - Good. 5 out of 12 reviews
8 - Good
5
Rating 6 - Okay. 1 out of 12 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 5 out of 12 reviews
2 - Terrible
5
Reviews
Verified
2/10 Terrible
Marco Antonio
30 Jun 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal ise la reservacion y el hotel cerrado y nunca m notificaron y fue perdida de tiempo y dinero
Marco Antonio
Stayed 1 night in Jun 2020
Verified
6/10 Okay
Moises
23 Mar 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel está en muy buena ubicación..tiene estacionamiento una alberca bonita..el cuarto bien...lo que no están cómodos son las camas muy incómodas..el internet no sirve y los controles de la t.v pésimos..deberían de mejorarlos...el personal muy amable..gracias
Moises
Stayed 2 nights in Mar 2020
Verified
2/10 Terrible
Adrian
23 Mar 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ir jamas
Mal servicio de parte de un argentino el cual nada amable
Adrian
Stayed 3 nights in Mar 2020
Verified
8/10 Good
Rocio
16 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adecuado
Buen lugar, el precio se adecua al servicio que te brindan
Rocio
Stayed 2 nights in Mar 2020
Verified
2/10 Terrible
Verified traveller
12 Mar 2021
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Mar 2021
Verified
8/10 Good
rene
31 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rene
Stayed 2 nights in Aug 2020
Verified
2/10 Terrible
Verified traveller
10 Jul 2020
Disliked: Staff & service, property conditions & facilities
Llegamos al hotel y estaba cerrado.
Verified traveller
Stayed 1 night in Jul 2020
Verified
8/10 Good
ste
4 Apr 2020
Liked: Cleanliness, staff & service
ste
Stayed 3 nights in Mar 2020
Verified
8/10 Good
Alexander
18 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexander
Stayed 3 nights in Mar 2020
Verified
10/10 Excellent
Verified traveller
17 Mar 2020
Verified traveller
Stayed 1 night in Mar 2020
Verified
8/10 Good
Victor
9 Mar 2020
Liked: Cleanliness, staff & service, room comfort
Victor
Stayed 1 night in Mar 2020