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Illusion Xpress (Attraction Hotel Deluxe)

3.5 star property
Travelers enjoy local flavors at this central Playa del Carmen hotel, where the outdoor pool offers a relaxing retreat and the terrace showcases scenic views

Choose dates to view prices

BFH ATTRACTION Deluxe Hotel in central Playa del Carmen offers local cuisine for breakfast and a snack bar for all-day cravings. Guests can relax by the outdoor pool or enjoy terrace views. Attentive staff provide luggage storage and concierge services to enhance the stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room, Ocean View

Double Room, Ocean View | Minibar, in-room safe, desk, laptop workspace

Double Room, Ocean View

Highlights

Patio
Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Rainfall showerhead
Private bathroom
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Illusion Xpress (Attraction Hotel Deluxe) is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xenses Park and Xplor Theme Park are popular local attractions. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Map
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    3 min walk - 0.3 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    11 min walk - 1.0 km
  • Central Square
    2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Yum Yum
    2 min walk
  • Café Andrade
    2 min walk
  • Cocina Doña Paula
    1 min walk
  • cafe guajira
    1 min walk
  • La Brocherie
    1 min walk

About this property

Illusion Xpress (Attraction Hotel Deluxe)

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Illusion Xpress (Attraction Hotel Deluxe) provides free continental breakfast, a terrace and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Concierge services, a lift and a front desk safe
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Illusion Xpress (Attraction Hotel Deluxe) boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (89 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-width doorways (90 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 metres) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN33.94 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Xcala Illusion Express Hotel Playa del Carmen
Xcala Illusion Express Hotel
Xcala Illusion Express Playa del Carmen

Frequently asked questions

Does Illusion Xpress (Attraction Hotel Deluxe) have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Illusion Xpress (Attraction Hotel Deluxe) pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Illusion Xpress (Attraction Hotel Deluxe)?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Illusion Xpress (Attraction Hotel Deluxe)?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Illusion Xpress (Attraction Hotel Deluxe) located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Mamitas Beach and Xenses Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Illusion Xpress (Attraction Hotel Deluxe) Reviews

7.6

Good

8.2

Cleanliness

9.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 155 out of 370 reviews
Rating 8 - Good. 99 out of 370 reviews
Rating 6 - Okay. 45 out of 370 reviews
Rating 4 - Poor. 28 out of 370 reviews
Rating 2 - Terrible. 43 out of 370 reviews

Reviews

8/10 Good

Sam

Liked: Amenities, property conditions & facilities
Helpful staff and good location with access to the main tourist strip.
Stayed 1 night in Dec 2025

4/10 Poor

Rene

Liked: Amenities
Not experienced staff
Stayed 4 nights in Jan 2026

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities
Amazing location, its a decent room in the heart of the city. Small things were a bit off. My shower leaked a bit and somethings were a bit broken but staff was amazing, kind, and helpful. Happy to assist anyway they could
Stayed 3 nights in Dec 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location. Very clean, friendly staff. Will stay again
Stayed 8 nights in Mar 2025

8/10 Good

Maria Gabriela Mejía

Liked: Cleanliness, staff & service, amenities
Property was conveniently located close to beach and walking distance to tourist attractions.
Stayed 7 nights in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places i've ever stayed in Playa Del Carmen. It was a wonderful stay and in a great location.
Stayed 4 nights in Sep 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Tasty breakfast sandwiches . Only thing, the safe is not so safe. Technically anyone would be able to open it.
Stayed 6 nights in Apr 2025

8/10 Good

Cláudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
Stayed 3 nights in Apr 2025

8/10 Good

Glorily

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hotel has a convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

Philbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice area hotel and being on the top floor we had a great view of the ocean and the downtown area.
Stayed 7 nights in Dec 2023

8/10 Good

Scotty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main drag and walkable to the beach. many good restaurants in the direct neighborhood. also close to town square which has daily eveningmakets. pool is nice, tallest building in the area. not used much. nice quiet place to swim and relax.
Stayed 7 nights in Feb 2025

10/10 Excellent

RALPH

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

It was amazing. Great location. Staff very kind. Erwin was amazing. The 10 to 6 am guy from Argentina was amazing as well. Ill stay there again
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am.
Stayed 1 night in Mar 2024

10/10 Excellent

Radomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Room with Confort King bed! Very clean! I'm Coming Back for Sure. Hotel Stuff very helpful! Super Nice! Not too Far walk to the beach! Fantastico!

6/10 Okay

Zachary

Liked: Cleanliness, staff & service
Shower was cold and ac didnt really work but it was clean and nice
Stayed 1 night in Jan 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
The location is amazing,2 blocks down is 5th avenue where you can never be bored. Beach is also a 2 min walk. My room was clean and comfortable with no issues besides the dead batteries in the television remote. I would stay here again with no hesitation.
Stayed 4 nights in Sep 2023

6/10 Okay

Seilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpfull staff. The noise from the streets in the morning will make sleeping well an issue. The where dogs barking, rooster crows and cars honking. Not the hotels fault tho, but good to keep in mind. Location was perfect, close to everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, especially Edwin who took a lot of time to help us with our many questions and Ally who went out of his way to help when we had some issues. My family felt at home at BFH, mostly because of them and that convinced us to come back in the near future. Steve Lafreniere and Marcela Jimenez
Stayed 5 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very close to the beach , both ADO bus stations , close to Walmart and the 5th ave. Its a place to sleep , don't expect who nows what. The rooms on the pictures look much bigger then in the reality. Staff at the front desk speaks english. Street gets noisy with music at night but hey its a Mexico. Good ,safe location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Merwie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel, I thought it was great. The safe was new and worked well, the shower was good, and the mini-fridge proved essential. It was an easy walk everywhere I needed to go. The best thing about it, though, was the included breakfast!! It's not at the hotel but at a restaurant just around the corner, and it was wonderful to start each day with a real Mexican breakfast - coffee and a rotating menu that was more than I expected.
Stayed 6 nights in Mar 2024

8/10 Good

Aubree

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property was decent across the board. I will say that it was clean, and did have great views from the rooftop. Their pictures and description are very misleading. The beach is multiple blocks away. Easily a 15 min walk at least, thru very crowded areas. For restaurants and clubs, your only a couple blocks away. I definitely recommend parking on the rooftop parking garage, around the corner. Much cheaper than parking on the street and your car will be safe.
Stayed 1 night in Jan 2024

8/10 Good

Mélissa

Liked: Cleanliness, staff & service
It was a nice hotel, could have used more hot water had to take cold showers half of the week. I also got a few drops of blood on a towel (pimple broke after showering and I didn’t noticed) and was charged 100 pesos for it. Also if you want a blanket you need to ask for one. We thought they only gave sheets and only found out the day before leaving we could ask for blankets, we did ask but seems the cleaning lady forget and therefore never got any. Staff and were friendly. The breakfast was included as indicated however it was about 2 blocks away in another building, please also know only coffee, tea, juice, toast and game are included anything else needs to be paid for.
Stayed 7 nights in Apr 2024

4/10 Poor

Bruce

Disliked: Amenities, property conditions & facilities
When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
Stayed 12 nights in Dec 2023

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Patricia was wonderful she did make sure that my stay in wonderful Thank you Patricia
Stayed 6 nights in Jul 2025