Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, ILLUSION XPRESS Downtown Playa provides a terrace and a snack bar/deli. Stay connected with free in-room WiFi.
Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, ILLUSION XPRESS Downtown Playa is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xenses Park and Xplor Theme Park are popular local attractions. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida
5 min walk - 0.4 km
Playa del Carmen Main Beach
8 min walk - 0.7 km
Mamitas Beach
13 min walk - 1.1 km
Playacar Beach
13 min walk - 1.1 km
Central Square
3 min walk - 0.3 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
50 min drive
Restaurants
Osteria De Roma
2 min walk
Yum Yum
2 min walk
La Brocherie
1 min walk
Café Andrade
2 min walk
Romeo Trattoria Pizzeria
2 min walk
About this property
ILLUSION XPRESS Downtown Playa
Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, ILLUSION XPRESS Downtown Playa provides a terrace and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool, along with sunloungers
A 24-hour front desk, luggage storage and a lift
Tour/ticket information, smoke-free property and concierge services
A front desk safe
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at ILLUSION XPRESS Downtown Playa boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and hairdryers
32-inch TVs with satellite channels
Wardrobes/cupboards, ceiling fans and daily housekeeping
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (MXN 120 per day)
Street parking available
Food and drink
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach cabanas (surcharge)
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 metres) away.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: MXN33.94 per person, per night. This fee does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: MXN 120 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Frequently asked questions
Does ILLUSION XPRESS Downtown Playa have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.
How much does it cost to stay at ILLUSION XPRESS Downtown Playa?
As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at ILLUSION XPRESS Downtown Playa on 8 Sep 2026 start from ฿1,147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ILLUSION XPRESS Downtown Playa pet-friendly?
No, pets are not allowed at this property.
What time is check-in at ILLUSION XPRESS Downtown Playa?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at ILLUSION XPRESS Downtown Playa?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is ILLUSION XPRESS Downtown Playa located?
Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Mamitas Beach and Xenses Park are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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