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"Very fun and happening hotel. "

"Amazing location"

"The hotel was amazing, the staff was super friendly and very helpful, the room was super clean which is very important. I’ve stayed at other hotels in New York but this hotel made a big impression on me. I will be definitely staying here my next time I visit New York. Amazing hotel!! 5 stars"

"Breakfast excellent "

"The elevators are slow. Give yourself time if you need to be somewhere. "

"No accessible water fountain."

"Good"

"Two friends and I stayed here for one night on Mother's Day weekend. The hotel was very well kept and clean, and every staff member I spoke to was helpful and friendly. The room itself was very clean and comfortable with a nice view. I would stay here again, and would recommend the Hyatt to anyone looking for a nice place to stay near Broadway for easy walking access to the theaters (and many other destinations such as Times Square and Rockefeller Center). "

"Follow up from front desk wasn’t consistent. Air conditioners didn’t stay at the desired temperature. I’m sure that’s a cost issue, but for the price of hotel not acceptable. Elevators constantly broken. Being on 7th floor was brutal when they were down. Valet and doormen were outstanding! All in all just an OK experience. "

"Hotel was clean and staff was amazing. Had an issue with our shower door not opening and they had it fixed as quickly as possible. Every member of the staff was amazing and helpful. Rooms were nice and cleaned well every day, Breakfast was a good plus and the coffee was spot on!"

"Super well located, very nice rooms, we had a perfect time"

"Very satisfying "

"Good"

"Great service, fitness center, room. Only complaint was the busy elevator. "

"Walkable to time square, Madison Square Garden and broadway"

"Great hotel in a great location. Immaculate, friendly and spacious rooms"

"Il fallait patienter 15’ le matin pour prendre son Pdj et je n avais pas le temps. J étais là pour le travail donc pas le choix. Ceci du à une privatisation. Franchement ce n’est pas correct."

"Was an okay property. Elevators run pretty slow, but the heat in the room worked well."