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"Family room/July: Staff has issues with finding bookings made over Hotels.com. Took a while to check in. Worse is that ventilation is substandard, despite being 14 C degrees outside at night room is still 30+ C degrees at night, stagnant air. Breakfast was ok. Transport is about ten minutes from the rail station/bus terminal with line 21 or 14 (Go North East). All in all, would probably be ok during cold months at low price."

"There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable."

"Clean room, Friendly atmosphere with plenty to do"

"We had an excellent stay, on entry the reception where having trouble with their Internet connection. We received a room upgrade for the inconvenience."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Lovely b&b! Had big rooms and excellent shower. Ten minutes walk from the station and five from the centre. Friendly hosts with out being overbearing. Would absolutely go back. Only consideration: there was nowhere to leave bags after checkout."

"We were very satisfied with all aspects of our stay at the Highfield Hotel"

"Excellent value for money. Super clean, spacious room and really helpful and polite staff. No frills but perfect for an overnight stop for me and my children. Would 100% recommend and use again."

"Great place to stay for a trip to Durham. Close enough to the centre but far enough that you’re in the countryside, with beautiful views. Immaculately clean, friendly staff and great food."

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"What a beautiful inn. It’s quiet and the staff are all very friendly. I stayed there one night and chose it because of its proximity to Kynren. It was about a 15 minute drive from their car park. So convenient! Especially when you’re getting out of the show at 11 o’clock at night. Their breakfast in the morning had lots of options, both hot and cold. I wish I could’ve stayed longer in the area."

"The Food and Staff were Excellent."

"Registered for free parking."