Check in was a bit slow, my key was done and made but was not handed to me until my friend was checked in after me and got his key before me.
Remember people, this a vacation.
Staff was not friendly at first, and yes, I know this is a 4 star hotel but come on.
The room I reserved was the biggest one they got, and it was good, BUT,,,,,the bed and pillows smelled terrible!! I had to take out the bathrobe and lay it over the pillows and over my head. Very noisy AC unit
Terrible!