Dear Sir, We do thank you very much for your lovely feedback. We hope to welcome you another time and we wish you a wonderful day.

Dear Madame, We do thank you very much for your lovely feedback and are pleased that you did enjoy your stay with us. We do hope to welcome you back soon and we wish you a wonderful day.

Dear Sir, We do thank you for your lovely feedback. Please be advised that we will do our outmost to improve your stay. We wish you a wonderful week-end.

Dear Madame, We would like to thank you for your lovely feedback. We do hope to welcome you back at L'Hotel another time. The whole team wishes you a lovely week-end.

Dear Sir, We would like to thank you for your amazing feedback and we are so happy to read a nice review. We do hope to welcome you back another time and we wish you a wonderful week-end.

Dear Sir, We would like to thank you very much for your lovely feedback and we were very pleased to welcome you back. Our team aims to make your stay as enjoyable as possible. We wish you a very nice day and we hope to welcome you back another time. Kindest regards,

Dear Sir, We do thank you very much for your feedback and we delighted to read that you did enjoy our breakfast and our staff. Concerning the practicality, of our rooms, we are sorry about it and please be assured that we are currently in discussion with our CEO to improve all of our rooms, so that you could enjoy it to the fullest. Also, regarding the TVs, we are currently looking to replace all of them. We wish you a wonderful day. Kindest regards, Olivier Heinkele

Dear Mrs. Gala, We do thank you very much for your response and your kind words. The whole team of L'Hotel joins me to wish you some lovely end of year holidays. We do hope to welcome you back soon. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Du Bois, We do thank you for your lovely feedback. We were delighted to have you at L'Hotel and we hope to welcome you back. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Ms. Kit Ling Au, We would like to thank you for your feedback and for your kind words. We are pleased to read that you enjoyed your time with us. We do hope to welcome you another time and please do not hesitate to contact us for any inquiries. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mrs. Tiari, We do thank you very much for your lovely feedback and we are delighted to read that you had a great time with us. Please be assured that our owners are in the process of increasing the love of L'Hotel with refurbishment in the same way. Hopefully, the works would start next year with new A/C and new ground floor. We hope to welcome you another time and we wish you a very nice day. Kindest regards, Olivier Heinkele Deputy General Manager

Dear Mr. Flescher, We do thank you very much for your message. We do hope to welcome you another time and we wish you a wonderful day. Kindest regards, Olivier Heinkele

Dear Mr. Monti, We would like to thank you for your feedback and for your kind words regarding our staff. Please be assured that we are trying our best to be the nicest to our costumers. Regarding our property, we are sorry that you did not enjoy the style. Please be advised that great works are planned next year. However we do assure you that our owners are very implicated in L'Hotel. We wish you a wonderful day and we thank you again for staying with us. Kindest regards from L'Hotel Olivier HeinkeleDeputy General Manager

Dear Mr. Muecke, We would like to thank you for your lovely response. We wish you a wonderful day and we hope to welcome you another time. Kindest regards, Olivier Heinkele

Dear Mrs. Stockley, We do thank you for your lovely rating. We hope to welcome you another time and we wish you a wonderful day. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Noyce, We do thank you very much for your nice feedback. We wish you a wonderful day and we hope to welcome you another time. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Hopkin, We were delighted to have you at L'Hotel and we do thank you very much for your lovely feedback. Please be assured, that your comment is very enlightening. We do confirm that our owners are willing to do some improvements to our bathrooms in the near future. We wish you a wonderful day. Kindest regards from L'Hotel. Olivier HeinkeleDeputy General Manager

Dear Mr. Tollast, We do thank you very much for your kind and lovely feedback. We would be more than happy to welcome you back at L'Hotel. Kindest regards from L'Hotel. Olivier HeinkeleDeputy General Manager

Dear Mrs. Appleyard, We do thank you very much for your kind and lovely feedback. We would be more than happy to welcome you back at L'Hotel. Kindest regards from L'Hotel. Olivier HeinkeleDeputy General Manager

Dear Mr. Beer, We do thank you very much for your lovely feedback. We hope to welcome you another time and we wish youa wonderful day. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Regan, We do thank you very much for your nice review. We would be more than happy to welcome you back and we wish you a wonderful day. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Charles, it was a pleasure to host you and thank you for your feedback. We would love to welcome you back should your future travels take you back to Paris. Sincerely,

Dear Mr. Seller, We do thank you very much for your kind feedback. We hope to welcome you another time and we wish you a wonderful day. Kindest regards from L'Hotel. Olivier HeinkeleDeputy General Manager

Dear Mr. Lauru, We do thank you very much for your kind feedback. We hope to welcome you another time and we wish you a wonderful day. Kindest regards from L'Hotel. Olivier HeinkeleDeputy General Manager

Dear Mr. Redman, We would like to thank you for your feedback and for your kind words regarding the staff. We do take in great consideration the feedbacks from our guests. Our goal is to try to have the best way of service and the staff is doing his best to achieve that. Regarding the food, you are totally right, unfortunately, we no longer have any restaurant at L'Hotel, so no Chef but we have a lovely cook. We are very sorry that you did not like the eggs. We will retrain him to have them properly done. Concerning the room service, we are sorry that you did not like the meal and espacially that it was not warm as it should have. For the TV, we are actually trying to see how much they are required as they seem so strange with the decor in our rooms and we are looking to have a no screen hotel for health purposes. Please be assured that we duly noted that you would have enjoyed a TV and we will see in the near future, if we should have them back. For the state of the hotel, please be assured that our owners have some refurbishment planned in the near future to improve everything. They do love L'Hotel and want to instill this feeling to our guests. We do assure you that our aim is to make our guests happy and to make them leave L'Hotel with a fond memory of the place and of Paris. As a nice gesture, we would be delighted to offer you a 20% discount from the room rate. Please let us know if you would accept. We are looking forward to your response. Warmest regards from L'Hotel Olivier HeinkeleDeputy General Manager

Dear Mrs. Wilson, We do thank you for your feedback and we were delighted to have you with us. Concerning breakfast, we are very sorry, one of our colleague did not come as sick. Please be assured that we have some works programmed for L'Hotel this year. We would be delighted to show them to you next year. We wish you a wonderful day. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Lang, As always it is a pleasure to welcome you back at L'Hotel and we do thank you very much for your feedback. We would like to apologize that the beds were not to your likings. Please be assured that we will change the mattresses as soon as possible. Indeed we always value feedbacks especially regarding beds and mattresses. We do hope to welcome you soon and we wish you a wonderful day. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Larry, We thank you for your feedback.We are pleased to read that you had a wonderful time with us.We hope to see you again at L'Hotel.The entire team wishes you a wondeful day. Kindest regards,

Dear Mr. Griffin, We would like to thank you very much for your kind words and we are delighted to read that you enjoyed your time at L'Hotel. We do hope to welcome you next year for your next wedding anniversary. We wish you a wonderful day. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Mr. Phillipps, We do thank you very much for your feedback and we are very sorry that you did not like our property. Please be assured that we do our outmost to give our guests the best stay possible. We do assure you that L'Hotel is trying to have the best standard. We can tell you that your feedback has been discussed with our General Manager and we will do all the refreshment to meet your standard. We wish you a very nice day and we hope to welcome back when we will have done some refurbishment. Anyway, we hope that the service was up to your standards. Kindest regards, Olivier HeinkeleDeputy General Manager

Dear Madam, Further to your message, we are very sorry that you did not like the style of L'Hotel. Indeed our rooms are small but with a unique style to each rooms. Unfortunately, most of the rooms in Paris are small and the size was indicated on the website. We would have been more than happy to show some other rooms during your stay if we had the availability. We do still hope that you had a nice team in Paris and we are very sorry that you did not enjoy your time with us. We wish you a lovely day. Kindest regards,