Dear Rama Jyothi, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Best regards,
The receptionist who helped us was very nice but her supervisor was very rude lady. When we checked in the receptionist told us we are allowed to to a late checkout(she was great). Butvyhe ext day her supervisor knocked our door so hard and said “ you have to leave now” we were shocked.
Dear Sunil, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Kind regards,
It's a bit out of the way in Paris and requires a trip to most of the major attractions but there was great things about that. It's along the river, it's quiet. Two metro stations within 7-8 minutes. Only one working elevator can take a second if you don't want to do the stairs. Breakfast is pretty good for a chain Continental breakfast but nothing to get too excited about. Staff was helpful to answer questions and do what they could. I have terrible French and all their English was impressive.
Dear Christie, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Warm regards,
Dear Philbert, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Kind regards,
การตอบกลับจาก Sofia Front Desk วันที่ 31 มี.ค. 2024
Dear Klaus,Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you enjoyed your experience at our hotel.It's wonderful to know that you found our environment nice and our rooms neat and functional. We strive to create a welcoming and comfortable atmosphere for all our guests.We're also pleased that you enjoyed our extensive breakfast offerings. Providing a variety of options to suit different preferences is important to us.Regarding the price/performance ratio, we're glad to hear that you found it satisfactory. Offering great value for our guests is something we take pride in.Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,
Dear Robyn, Thank you for taking your time to let us your review. Hope to see you soon on your next trip in Paris at the Holiday Inn Epress Canal de la Villette.Kind regards,
Dear Lam, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Kind regards,
L'endroit est superbe avec la proximité du canal,
Les chambres sont propres et bien agencées.
Le personnel d'accueil est adorable.
Si je devais faire une critique (1 seule) c'est à propos du café du matin que je n'ai pas aimé.
Chère Céline, Nous vous remercions de votre excellent commentaire concernant l'hôtel l’Holiday Inn Express Canal de la Villette.Nous sommes ravis que vous ayez passé un agréable moment en notre compagnie.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement,Bien cordialement,
Location of the hotel is very good, walking distance to 2 Metro rojutes. Nice restaurants and markets nearby. Breakfast was very good, except the scrambled egg.
Staff are friendly. Price is good for Paris. Good value for money. We stayed in a suit with balcony, used the balcony as fridge as there is no minibar in the room.
Sami
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก Albane วันที่ 5 ก.พ. 2024
Dear Sami,It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Express Canal de la Villette.We are delighted to read that we were able to meet your high expectations. We hope to welcome you again for a next visit in Paris.Best Regards
O atendimento na recepção foi muito bom, são prestativos e atenciosos. O quarto foi limpo todos os dias e de forma adequada. Café da manhã bom. A localização é perto do metrô (cerca de 4 minutos do hotel ao metrô).
Joerg W
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Chloé BUI วันที่ 24 ม.ค. 2024
Dear Joerg,Thank you for your recent correspondence regarding your stay. We appreciate you taking the time to make us aware of your delightful experience.We are always pleased to receive such positive comments. We look forward to the opportunity of serving you in the future. Best regards,Chloé BUI
Dear Ann,Thanks for taking the time to leave us a review.Hope you will come back and see us soon, Best regards,Chloé BUI
8/10 ดี
Ruben
20 ม.ค. 2024
Ruben
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Chloé BUI วันที่ 24 ม.ค. 2024
Dear Ruben,Thank you for staying in our hotel. We are looking forward to welcoming you to Holiday Inn Express, shall your travel bring you back to Paris again!Best RegardsChloé BUI
Sehr gutes Mittelklassehotel am Kanal. Gute Metro 7 erreichbar
Robert
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Chloé BUI วันที่ 24 ม.ค. 2024
Dear Robert,Thank you for staying in our hotel. We are looking forward to welcoming you to Holiday Inn Express, shall your travel bring you back to Paris again!Best RegardsChloé BUI
Prima verblijf voor enkele nachten, vlakbij metro en veilige buurt in de avonduren. Prima kamer, netjes en schoon, maar de douchecabine kon schoner, daar zaten wat vieze randen in. Het ontbijt is ook goed, alleen erg druk en krap, dat was jammer
Dear Saskia, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Yours sincerelyKind regards,
Dear Anil,Thank you for your comments regarding the stay in our hotel.We appreciate your taking the time to share your comments with us.Best regards,Chloé BUI
Dear Joao,We have been very happy to read your review regarding Holiday Inn Express Paris Canal de la Villette. Hoping to welcome you again, Warm regards,Chloé BUI
We loved this hotel for our family of four. Plenty of room for us all. Good location. Staff very helpful and happy. Breakfast good without being great. Lovely area to walk around and very close to 2 Metro stations.
Mel
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Albane วันที่ 16 ธ.ค. 2023
Dear Mel,It is a real pleasure to read your comments.We are delighted to hear that we were able to give you the high level of service everyone expects, and we will make sure to share your kind review with our front desk team. We look forward to seeing you again soon at the Holiday Inn Express Canal de la Villette.Sincerely,Albane
8/10 ดี
Olamide stella
9 ธ.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Olamide stella
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Chloé BUI วันที่ 24 ม.ค. 2024
Dear Stella,We are happy you decided to trust in our hotel when you made your booking and we hope to welcome you again for a next visit in Paris.Best regards,Chloé BUI
Bonjour Marie-Rose,C'est avec grand plaisir que je vous remercie pour votre contribution à nos commentaires clients. Notre équipe se montre très dévouée envers notre clientèle car c'est l’essence même de notre métier. Toute l'équipe vous remercie et nous espérons vivement vous recevoir très bientôt !
10/10 ดีเลิศ
jonathan
6 ธ.ค. 2023
jonathan
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Chloé BUI วันที่ 24 ม.ค. 2024
Dear Jonathan,We appreciate you gave us your confidence in booking your stay at Holiday Inn Express – Canal de la Villette despite all the choice of hotels you had in Paris.We hope to welcome you again for a next visit in TownBest regards,Chloé BUI
10/10 ดีเลิศ
MARCIA IRENE
4 ธ.ค. 2023
MARCIA IRENE
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Chloé BUI วันที่ 24 ม.ค. 2024
Dear Irene,Thank you for your recent correspondence regarding your stay. We look forward to the opportunity of serving you in the future. Best regards,Chloé BUI
Dear July, Thank you for your reply. Hope to welcome you again soon for your next trip in Paris at the Hotel Holiday Inn Express Canal de la Villette.Kind regards, Sandra Guest Relation
Good property for the price we paid. The location of the property is good, next to the canals. The staff was excellent and the good breakfast option was a plus.
Dear Subodh,Many thanks for taking the time to share your experience in our hotel with others. We hope to welcome you again for a next visit in TownBest regards,
We loved our stay here. Staff were amazing and the room with the canal view was great.
Sallie
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Chloé BUI วันที่ 13 พ.ย. 2023
Dear Sallie,We appreciate you are taking the time to share your comments with us!It is very important to have your feedback on your stay in our property.Your comments will be forwarded to all the staff.We hope you will continue to choose Holiday Inn Express Brand for your future travel needs.Sincerely,Chloé BUI
Great hotel, grwat accommodating staff at a great location. The service was spectacular in every department and breakfast was very satisfying with the best croissants & sausages ever! The only thing I can say negative about this hotel is the fact they did not provide face wash cloths in the rooms. I would definitely recommend this for anyone who loves to be close to nature with the beautiful canal & away from the hustle & bustle of the downtown congestive areas. I feel in love with Paris & the people.
Karen
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Chloé BUI วันที่ 4 พ.ย. 2023
Dear Karen,We have been very happy to read your review regarding Holiday Inn Express Paris Canal de la Villette! I am delighted to learn that our service satisfied your high expectation and it will be an honour to share your kind words with the team.Hope to see you again soon in Paris!Best regards,Chloé BUI
The staffs were not professional and friendly, they put coffee and tea on the room but there was no mineral water to make tea or coffee. There were no slippers in the room and when I asked the reception they told me we don’t have slippers!!! There was no safe box in the rooms, no mini refrigerator in the rooms, water pressure for taking shower was too low, and the window glasses were not clean.
Dear Seyedali,First and foremost, we want to thank you for taking the time to provide feedback about your recent stay at our hotel. Your feedback is invaluable to us, as it allows us to continually improve the quality of our services.We sincerely regret that your experience did not meet your expectations, and we apologize for the inconveniences you encountered. We would like to clarify certain points that describe our establishment as a 3-star eco-friendly hotel.As a 3-star eco-responsible hotel, our aim is to reduce our environmental footprint and promote sustainable practices. This means that we limit certain amenities in the rooms to minimize waste and energy consumption. Here are some points we would like to explain:Coffee and Tea: We provide coffee and tea in the rooms to minimize the use of disposable materials, but we encourage our guests to use potable tap water to prepare their beverages.Slippers: In line with our eco-responsible policy, we do not include disposable slippers in the rooms. However, we encourage you to bring your own comfortable shoes.Safe and Mini-Fridge: To reduce energy consumption, we do not include a safe or a mini-fridge in our rooms. We can, however, offer secure storage services at the front desk if you wish.Water pressure and cleanliness: We are aware of the water pressure and cleanliness issues you mentioned, and we are constantly working to improve these aspects.We appreciate your feedback as it helps us better understand our guests' expectations. Your experience is valuable, and we are always looking for ways to enhance our services while adhering to our ecological commitments.We hope you understand our eco-responsible approach and will consider returning to stay with us in the future. If you have any additional concerns or specific needs, please do not hesitate to contact us, and we will do our best to meet your expectations.Sincerely,Sandra reception
Dear Yasar,Thank you for taking time and write us a feedback!Your positive note will be transfered to our team and we are appreciated. We look forwards to welcome you again in Paris soon!Best regards
Dear Roger, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Kind regards, Sandra reception
Dear Marzanna, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Kind regards, Sandra reception
Dear Jennifer, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Yours sincerelySandra reception
Dear Giovanna, We are delighted to hear that you enjoyed our establishment and the warm welcome you received from our staff. Indeed, we strive to offer each and every one of our customers the utmost attention. We take great satisfaction in making everyone feel a little "at home".We look forward to welcoming you soon to the Holiday Inn Express Canal de la Villette.Best regards, Sandra reception
Great location, away from all the busy touristy areas in town. Feels more like a friendly neighborhood and right new to the river/canal. Plenty of restaurants, boat activities and stores (walkable distance).
The hotel looks and feels brand new. Beautifully decorated. Staff was great. I bit more expensive than the smaller local hotels, but great location.
Dear Ian, It is with great pleasure that I thank you for your contribution to our customer feedback. Our team is very dedicated to our customers, as this is the very essence of our business. It's something we take very seriously, and you'll find it at every Holiday Inn Express location.We're delighted that you've noticed.The whole team thanks you and we look forward to seeing you soon.Kind regards, Sandra reception
not a lot around the hotel to shop or dining choices.
ray
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Sandra reception วันที่ 5 ต.ค. 2023
Dear Ray, Thank you for review. In fact there's a lot of restaurants around the hotel. Did you try to ask at the reception ? We look forward for your next trip in Paris. Kind regards, Sandra reception
Dear Lusubilo, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Kind regards, Sandra reception
Dear Christopher, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Best regards, Sandra reception
Dear Carlos, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to the entire staff.Our efforts regarding services to our customers remain paramount and constant.We look forward to welcoming you back to our hotel during your next stay in Paris.Kind regards,
Dear Harald, It is with great pleasure that I thank you for your contribution to our customer comments. Our team is very dedicated to our customers because it is the very essence of our business. We take this very seriously and you will feel the same commitment to our guests at all Holiday Inn Express properties.We are delighted that you have noticed this.The whole team would like to thank you and we look forward to seeing you soon.Best regards, Sandra reception
Dear Mette, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Kind regards, Sandra reception
Dear Lucian, Many thanks for your positive feedback about our staff. We do everything we can to make you feel welcome and to make you want to come back. I would like to point out that we have taken your comment about cleanliness into account, and we will inform the department so that this does not happen again. We hope to see you again very soon at the Holiday Inn Paris Canal de la Villette, Kind regards,Sandra reception
Dear Widjaikoemar, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Regards, Sandra reception