6/10 พอใช้
Elizabeth
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
27 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
Positives-The breakfast was great. It was a full breakfast with options of scrambled eggs, pancakes, and waffles. The staff was nice and helpful. Clean beds.
Negatives- We checked in late at night and our restroom was clogged and We couldnt go to the restroom in our room. We had to go to the lobby one because tney could not send/nor could we pickup a plunger until 7:30am the next day! Because maintenance was not available at night amd staff had no access to the maintenance closet. They did ask me if I wanted to change to another room but we had just settled in and unpacked so.we decided not to take the offer. They promised that maintenance would brimg up the plunger at 730am in the morning. Next morning came and fhey didnt show up and we had to physically go and request it again so they could go. About an hour late they went. So this pushed our leaving time to go to Unicersal Studios later because no one could shower as we were all waiting for maintenance to go unclog the toilet.
Finally they go and unclog it and my daughter goes in to take a shower and rhe water doesn't leave so I tell her to take out the plug from tub and she says it doesnt have it. So I go check and there was a big black ball of hairs in the drain. And it is all stuck. It so gross but i tried taking it out so my daughter could finish showering. And then we had to call maintenance again after that. Only to wait another hour for them.to come unclog the tub drain. Dirty TV remote cannabis odor in halls
Elizabeth
เข้าพัก 2 คืน, มีนาคม 2024