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We had a wonderful experience with Expedia! We originally booked a Fallsview room at The Oakes Hotel, but shortly before our stay, we were informed that our reservation would be moved to the Hilton Niagara Falls/Fallsview Hotel & Suites.
The relocation was handled very smoothly, and most importantly, all of our original arrangements remained the same — including the Fallsview room, two beds, four adults, and the same price. We really appreciated that Expedia made the process easy and stress-free.
The Hilton was beautiful, and our 23rd-floor Fallsview room had an amazing view of Niagara Falls. What initially seemed like an unexpected change ended up making our family trip even more memorable.
Thank you, Expedia, for making the whole experience so smooth and for ensuring we still received everything we originally booked. We were very happy with how everything worked out and would definitely book through Expedia again! ❤️🌊"