Nuea Khlong Packages (Flight + Hotel)

The hotel itself is lovely. The staff can't be anymore helpful and polite. The room was a lovely size. There was free water and various cans of soda for guests. Our only gripe was the amount of noise until about 3 to 4 am...not the hotels fault but passing noise from prople walking back to their hotels. If you can sleep through it, that's ok...

Everything was perfect until you try and leave the property. I checked out at 12 and went the long tail boats. They told me since I was only one person that I needed to pay 800 baht to go to Ao Nang. I did not want to pay 800 to go around corner so I waited for more people to come but no one showed after 1 hour. I finally decided to walk thru the jungle trail with my luggage to Railay beach where there are more people. There, the boat captains were pushy and rude and asking for 200 baht even though there were 8 people on the boat already. Now I’m on 2 hours of just trying to get off the island. The hotel really needs a private transfer back to the mainland at least at checkout and checkin times, for people that are guests of the hotel to avoid these debacles. The property is absolutely incredible and the staff is amazing but the private long tail captains take advantage of the situation and try to overcharge and make it difficult to get back to the mainland.