"Very kind and helpful staffs, some can speak English. It is around 10 minutes walk from nearest Nanshaomen subway station. We used taxi 2 times and each time their staff helps us wave for a taxi. In front of hotel there is a bus stop which is convenient and cost only CNY1-2. The room is clean and spacious with android tv, wifi and bottled water included. Thanks again for your people hospitality. "
"“Outstanding hospitality with impeccable service, spotless rooms, and an excellent location. A truly exceptional hotel experience in Xi’an. The staff were so lovely and welcoming”."
"The hotel shouldn't be rated at 5 stars. I gave it maximum 3.5 stars. The worst thing is about the cleanness wasn't qualified. The carpet was old and smelly. The size of room and bed was small. Location is surrounded with high level shopping mall. Because hotel is situated in high traffic area while the front of hotel build just face to main road so, it was quite noisy and dusty."
"This stay was incredible! Definitely worth the money. The rooms were not only luxurious but also well-stocked and cleaned. The room I had had its own washer and dryer which was amazing. It had a fridge and a kitchen. The staff was helpful, and even spoke enough English to make check-in a seamless process. This hotel was definitely worth the money. "
"Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the...
