Dear Lachlan,Greetings from Hon Tam Resort Nha Trang!We would like to thank you for taking your time to complete the review of your stay at Hon Tam. We would like to apologize for your inconvenience experience which you have encountered during your stay. Our goal at Hon Tam Resort Nha Trang is to provide a cheerful and relaxing atmosphere while our guests are away from home, unfortunately we were not able to meet your expectation.Once again, thank you for your constructive feedback for our improvement.We hope to have another chance to welcome you back at Hon Tam Resort Nha Trang.Thank you and best regards, Management Team - Hon Tam Resort

Dear Huynh Anh,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. We hope to have the opportunity to welcome you back very soon.With our kindest regards, Kevin PhanHon Tam Resort Management team

Dear Mr. Tony, Thank you very much for staying with us at Hon Tam Resort during your recent trip in Nha Trang. We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pham The NhanGeneral Manager - Hon Tam Resort

親愛的馮怡：來自芽莊漢譚度假村的問候！我們衷心感謝您抽出寶貴時間來完成對 Hon Tam 住宿的評價。芽莊漢譚度假村的目標是在客人出門在外時提供歡快輕鬆的氛圍。我們希望有再次機會歡迎您回到芽莊漢譚度假村。感謝你並致以真誠的問候， 范世仁總經理 - 漢譚度假村

Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kevin PhanResort management team.

Dear Ms. Nancy, Thank you very much for taking the time to share your experience while staying with us.Your experience is below our standards and we will address and share your feedback to the Rooms leadership team for reviewing and taking further actions for driving our guests' satisfaction and prevent similar inconvenience from occurring in the future.It has been our pleasure to accommodate you in our resort and all of us is looking forward for your returning. Sincerely,Kevin Phan – Front Office Manager

Dear Mr. Tung,Thank you for taking the time to share your feedback about your recent stay at Hon Tam Resort Nha Trang. We appreciate your kind words about the beauty of our property and the friendliness of our staff. We apologize for any inconvenience caused by any lack of maintenance during your stay. The COVID-19 pandemic has presented challenges for all businesses, and we have been working hard to maintain our property to the best of our ability given the circumstances. However, we understand that we may have fallen short of your expectations, and for that, we are sorry.Please be assured that we take your feedback seriously and will use it to improve our service and facility in the future. We hope to have the opportunity to welcome you back to Hon Tam Resort Nha Trang in the future, where we can provide you with the exceptional experience that you deserve.Thank you for choosing Hon Tam Resort Nha Trang.Pham The Nhan - General manager

Thank you for highly rating our resort. We are glad you enjoyed it and that the staffs were able to help. We hope to welcome you back in the near future. Best regards. Nguyen Tan Phat General Manager