เรือสำราญใน เนเปิลส์

"We had a serious pregnancy-related medical emergency and were unable to travel or stay at the hotel. We notified them 20 days in advance and provided documentation explaining the situation. Of all the hotels involved in our trip, this was the only one that refused to offer any assistance, flexibility, credit, or refund, and they kept 100% of the amount we had paid. We were extremely disappointed by their complete lack of empathy and understanding during such a difficult time"

"We stayed at Hotel Matilde for four nights and thoroughly enjoyed our stay. The property is lovely, breakfast was excellent, and the staff were consistently courteous, welcoming, and helpful. The central location is ideal for exploring Naples. The only minor inconvenience is that the hotel is on the second floor of a building shared with offices, and the entrance—located on the side of the building—can be difficult to find initially. Otherwise, we had no issues and would happily recommend this...

"Naples as a city overall is chaotic, but the hotel was beautiful. The room was good sized with great bathroom. Breakfast was good, although my kids did not like the taste of bacon. It had the balcony and view of the port and view of the city."

"Sehr zentral gelegen, alle Sehenswürdigkeiten vom Hotel aus leicht erreichbar. Gute Lokale in unmittelbarer Nähe"

"The hotel is an older property that has gone through a major renovation, and overall it feels nicely refreshed. The towels were quite old and could definitely use replacing, but I imagine this is something they’ll address soon. The location is very convenient and close to everything, although the surrounding neighborhood is a bit rougher."

"Le personnel tout prêts à nous aider"