Skip to main content

Eurostars Hotel Excelsior

Property class: 4

Choose dates to view prices

Located near the Port of Naples, Eurostars Hotel Excelsior offers a peaceful haven with stunning rooftop views. Guests can work out at the gym, dine at the restaurant, or relax with drinks at the bar. Multilingual staff provide praised dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿9,077
฿10,438 total
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, minibar, in-room safe

Classic Double Room

8.4 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(28 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View (Single Use)

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax) | Premium bedding, down duvets, minibar, in-room safe

Standard Suite, Sea View (3 Pax)

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

You may also like

Ad

Renaissance Naples Hotel Mediterraneo

Naples City Centre
  • Hot tub
  • Restaurant
  • Air-conditioning
  • Gym
8.8 out of 10, Excellent, 689 reviews
The price is ฿11,480
฿13,082 total
includes taxes & fees
19 Apr - 20 Apr
Renaissance Naples Hotel Mediterraneo
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located near the beach, Eurostars Hotel Excelsior is in Naples City Centre, a neighbourhood in Naples. Via Toledo and Galleria Umberto I are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Naples Aquarium and Botanical Garden of Naples are also worth visiting. Visit our Naples travel guide
Map
Via Partenope 48, Naples, NA, 80121

What's nearby

  • Naples, Italy. Splendid panoramic view from Castel dell'Ovo over the city and Borgo Marinari after sunset. Marina on Via Partenope with luxury hotels. Mount Vesuvius in the distance. 2012-12-19.
    Via Partenope
    1 min walk - 0.0 km
  • Castel dell'Ovo
    Castel dell'Ovo
    3 min walk - 0.3 km
  • M8NETA Naples (Italy) - Piazza Plebiscito, the main square in the historic centre of Naples. Two equestrian statues stand in front of the church of San Franc
    Piazza del Plebiscito
    8 min walk - 0.7 km
  • collina del Vomero vista da mergellina, napoli
    Lungomare Caracciolo
    8 min walk - 0.7 km
  • Napoli - Panoramica dalla loggia di San Martino
    Molo Beverello Port
    12 min walk - 1.0 km

Getting around

  • Montesanto Station
    5 min drive
  • Chiaia - Monte di Dio Station
    12 min walk
  • Naples International Airport (NAP)
    35 min drive

Restaurants

  • Diego Vitagliano
    4 min walk
  • La Cantina dei Lazzari
    2 min walk
  • Ristorante La Terrazza
    1 min drive
  • Donna Luisella | Ristorante Napoletano
    5 min walk
  • Caffe Toraldo
    2 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Molo Beverello Port
Located close to Via Toledo and Port of Naples, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and train station drop-off service
  • Meeting rooms, a 24-hour front desk and luggage storage
  • A ballroom, a front desk safe and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Front of property
Royal Continental Hotel Naples
Naples City Centre
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 1,397 reviews
The price is ฿8,710
฿10,034 total
includes taxes & fees
10 May - 11 May
Royal Continental Hotel Naples
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 5 May 2026 start from ฿9,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Hotel Excelsior?

Self-parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Checkout is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is steps away from Via Partenope and Gulf of Naples. Castel dell'Ovo and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Eurostars Hotel Excelsior Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant staff were very friendly and food excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely go for the breakfast. Lovely spacious room full of morning light.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location with great views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet and spacious room with an excellent view. Friendly staff too
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Arcangela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful room with view of Vesuvius
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful. I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room — gorgeous sea view — staff was wonderful!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ali

Liked: Amenities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Lovely rooms overlooking the sea. Excellent restaurants and staff. Wanted to stay longer.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Behrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff, view

Great location, staff, view, and the rooms look like from a castle!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Branden

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff, room and breakfast buffet were great. The only issue we had is that it would have been nice to know the whole street in front of the hotel would be torn up during the stay which diminished the enjoyment of the stay and having a balcony room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in naples.... top notch hotel with amazing people. Great location too.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and always love to stay here
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jannette

Liked: Staff & service
Everything about this hotel was amazing except for the sewer smell in the restroom. I would book again for the price and area. As a solo traveler, I felt very safe staying here. Francesca at the front desk spoke very good English and was very helped with pointing me in the direction for things to do. Highly recommend a balcony room or suite. The view is insane!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Perfetto. Ease of check in and service across the board.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Lots of restaurants along the promenade. Beautiful rooftop bar and restaurant
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ENRICO P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding desk staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school Italian hotel with classic charm and excellent service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a fantastic location. Sea facing junior suite was wonderful ..light and spacious with amazing view over the bay. Walkable in 10 mins to centre of town or harbour for boat trips. Fantastic
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Yaroslav

Liked: Staff & service, room comfort
Location, location, location. It’s perfect! It self hotel quiet shabby, renovated maybe 10-15 years ago. View fantastic, garage outside
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jack

Excellent quality of room. Enjoyed rooftop drinks and dinner - although somewhat chilly in October. Wonderful view of harbor and Vesuvius - marred by harbor front obstruction noise during the day. Very helpful staff at front desk.
Stayed 3 nights in Oct 2025