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Eurostars Hotel Excelsior

4.0 star property
Hotel with a restaurant, steps from Gulf of Naples

Choose dates to view prices

Photo gallery for Eurostars Hotel Excelsior

Yoga
Front of property – evening/night
Lobby
Exterior
1 bedroom, premium bedding, down duvets, minibar
Near the bustling Port of Naples, Eurostars Hotel Excelsior offers a tranquil retreat with breathtaking views from its rooftop terrace. Guests can unwind at the gym, savor a meal at the restaurant or grab a drink at the bar. With dry cleaning/laundry services and multilingual staff on hand, guests praise this hotel's helpful team and ideal location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping
The current price is ฿5,939
฿6,948 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | 1 bedroom, premium bedding, down duvets, minibar

Junior Suite, Sea View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

1 bedroom, premium bedding, down duvets, minibar

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down duvets, minibar

Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, Sea View

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Exterior

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Bidet
Eco-friendly toiletries
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down duvets, minibar

Standard Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

1 bedroom, premium bedding, down duvets, minibar

Superior Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms | 1 bedroom, premium bedding, down duvets, minibar

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
2 bedrooms
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, minibar

Classic Double Room

8.4 out of 10
Very good
(24 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down duvets, minibar

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, premium bedding, down duvets, minibar

Suite, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Located near the beach, Eurostars Hotel Excelsior is in Naples City Centre, a neighbourhood in Naples. Via Toledo and Galleria Umberto I are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Check out an event or a game at Stadio Diego Armando Maradona, and consider making time for Via Caracciolo e Lungomare di Napoli, a top attraction not to be missed.
Visit our Naples travel guideOpens in a new window
Map
Via Partenope 48, Naples, NA, 80121

What's nearby

  • Castel dell'Ovo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Molo Beverello Port - 12 min walk - 1.0 km
  • Via Toledo - 15 min walk - 1.3 km
  • Port of Naples - 3 min drive - 2.2 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples International Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪Diego Vitagliano - ‬4 min walk
  • ‪Il Peperoncino birichino - ‬5 min walk
  • ‪Transatlantico - ‬5 min walk
  • ‪Officina - ‬2 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Piazza del Plebiscito
Located close to Molo Beverello Port and Via Toledo, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and train station drop-off service
  • Meeting rooms, a ballroom and free newspapers
  • A water dispenser, concierge services and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 31 Aug 2025 start from ฿5,939.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Hotel Excelsior?

Self-parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Checkout is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is steps away from Via Partenope and Gulf of Naples. Castel dell'Ovo and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

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Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 101 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and always love to stay here
Stayed 4 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful prooerty with a gorgeous roif top restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jul 2025

10/10 Excellent

Mayori

Liked: Staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous property and Service with a smile is there motto.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school Italian hotel with classic charm and excellent service
Stayed 2 nights in Jul 2025

10/10 Excellent

sridhar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location ambience and very friendly staff. The double room suite was ideal for my family of 4
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities
Best location at Santa Lucia, Napoli. Most reasonable among the Via Partenope top hotels. Facilities are traditional but a bit old.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with highly trained and professional staff. Gorgeous views from roof top restaurant!
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Meredith

Liked: Cleanliness, property conditions & facilities
Beautiful historic property with elegant, large rooms. The rooftop buffet is fabulous with great views of the sea and Mount Vesuvius.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property- love the location and everything about it.rooms are phenomenal!
Stayed 2 nights in Apr 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities
Charming old European hotel with great sea view views and wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and beautiful rooftop for drinks. Stunning breakfast room as well. Loved it!
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel overlooking the beautiful Bay of Naples. Our room was comfortable and very quiet. The staff were very friendly and helpful. The rooftop bar offers spectacular views of the Bay.
Stayed 3 nights in Apr 2025

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful! Massive construction happening in front of the entire property. Seaside views do not exist even though you pay for an upgrade. Hotel staff was very rude upon check in . Do not stay here!
Stayed 1 night in Aug 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the wharf and walking distance to restaurants and primary tourist sites
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and very friendly, helpful staff. The many rooms with an ocean view has jukiet or full balconies for catching the sunrise or sunset. Terrace on the roof is very romantic.. even if you are traveling without a romantic partner!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
Hotel was beautiful and right across from the Mediterran. There was construction along the water, but not the fault of the hotel of course. Rooms were beautiful, but the WiFi was a little spotty in our room. Rooftop bar & restaurant were beautiful with stunning views of the water. Breakfast buffet had the biggest spread of food we saw during our 2+ weeks in Italy.
Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Amenities
Great view of Bay of Naples. Elevator is to slow
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Oct 2024

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic luxurious hide-away in Napoli!

The perfect stay, away from the chaos of centro storico. Enjoy all the things Napoli and its surroundings offer during daytime, then walk back to the hotel to relax at the rooftop bar and the more laidback atmosphere around the marina area. A perfect combo.
Volcano view from the rooftop bar
Marina area in front of the hotel
Stayed 2 nights in Mar 2025