"It was a nice, large two bedroom apartment with beautiful views. We are a family of five, so it was a very comfortable stay. We did have some slight complications at check-in, but take partial responsibility since we did not email the host 24 hours prior to our stay. The staff at the building were ultimately able to pinpoint our host & help us with check-in which we were super thankful for since we arrived in the wee hours of the morning. The apartment is attached to a large mall, which has...
"The place was clean with a great view. The bed was comfortable, and the responses to my inquiries were quick. It was also convenient that the bedroom and living room were separated. It was the best choice."
"We arrived late at night after a long journey. Despite having submitted all required information and paid the deposit in advance, check-in was confusing, and supervisors were completely unaware of our payment. Communication was disorganized throughout most of our stay, and we struggled to reach the right contact. It only improved toward the end, once we finally connected with our main contact.
The apartment looked good in photos but had maintenance issues: the bathroom was moldy, doors were...
"Have a great experience during the check in process, whereby staff Kelly provide a very friendly services and went an extra mile to provide me with detail food recommendations and advice on transport. Room is also clean and aircon is strong. The only area for improvement will be the weak water pressure of the showering head. But overall, its a great experience and i will definitely book this hotel again for my next KL visit. "
"I am coming to this hotel about once a year since 2017.
Rooms are spacious and clean. I had the Junior Suite and I enjoyed having a proper desk, a separate simple seating area, and a kitchen with flowing water.
The attached shopping mall has degraded a bit since pre-covid times and dining options there are very limited now. Anyhow, there is local food in easy walking distance, and a large, modern shopping mall with plenty of dining options a 15 minute walk away.
Breakfast in the hotel I like...
