โรงแรมใกล้สวนสาธารณะเมอร์เร็ตต์, Jacksonville

"There wasn’t a lot of hot food for breakfast.. the staff at night had her head down when we went to check in. She had to be woken up to check us in. The room smelt like cigarettes even though it should have been non-smoking. Tile broken in the elevator. And the room had water damage in the bathroom. Maintenance definitely not kept up. "

"What breakfast, and parking lot was safe. "

"It was a great experience for my children and I bc this house was / used to be my family home…. My great grandparents home where my grandfather and other family members grew up and we had lots of family holidays!! It was wonderful to share that with my own children! Thank you!!"

"First, at checkin there was no one at checkin to give me my room key. It was a wait . I waited for a total of 3hours it was unbelievably the computer was down. So, I had to take a picture.Three pictures, front and two ,two sides. I asked why the picures and I was told this is what we have to do for checkin and their were no keys. You had to be let in by the the personal at the front decks. Their was know one to help me. Wwhen the first person showed up she tried to help but her keys did not...

"The room had roaches and the heater did not work no trash can "

"Room was clean. Staff were professional and nice. Breakfast was really good. Nice hotel, would stay there again."

"Clean room. Easy parking. Friendly and welcoming staff. "

"Loved the location & the amenities "

"Bad"

"Estancia pasajera con utilidades básicas. La habitación necesita remodelación. Desayuno básico. Olor en la habitación no agradable. "

"I just drove up to my room and a maintenance guy was right there, about to use his key to walk in! When I finally got inside, the door was cracked open and a staff member was just sitting at the desk hanging out on the phone. The room was just as bad—no hand soap, stained sheets, and they only swap towels every three days. I finally complained to the front desk. They offered another room, but by then, I was just over it. They didn't do anything else to make up for the headache."

"Roaches in the bathroom and in the room and the front desk staff at check out was very rude and didn’t wanna give me the owner information "

"Fine "

"Yes"

"No blanket on the bed. Rough room"

"Rooms were amazing. The breakfast was delicious. Staff were all so sweet and amazing. "

"I've stayed here a number of times and it felt like coming home! The staff is always wonderful, the room is always comfortable and checking out at noon is a perk!!! This hotel is perfectly located and I'm looking forward to the next stay!"

"Room maintenance was pitiful. Room was in terrible condition. Would not recommend."