โรงแรมใกล้ศูนย์การค้านอร์มังดี มอลล์, Jacksonville

"When we got there the staff were super slow during check in. There was a fee of $50 that they claim to be refunded after check out that I have yet to receive. The room was okay had a foul odor. The air conditioner was barely working. There were bugs all through the room, the bathroom there was not a toilet paper holder and the lid for the back of the toilet wasn’t even the right one. The light was barely hanging in the walk! Also the outlets didn’t work. The area around the pool had trash that...

"All of the staff that I met were friendly and helpful"

"The room was very spacious cozy.. and clean. The breakfast was great. The over stay was a 10plus. This will definitely be our #1 choice hotle to stay when we visit Jacksonville"

"The ladies at the reservation desk were very pleasant."

"Other than"

"We enjoyed every minute of it."

"The room was large and comfortable. The bed was great. There wasn’t enough light. We enjoyed the two easy chairs, but were sorry there were only tall chairs at the desk. Us old folks can’t use them. Having a dryer was a godsend after we were caught in the rain! Fantastic breakfasts. We hope to go back."

"Things I liked - free parking. I find it absurd when a hotel charges you extra to park where you’ve already paid to stay the night, so that was good. Rose was very helpful when we checked in and made sure we had what we needed. The room was decent enough, but rated down a star for 2 reasons. First is the extra slippery shower floor. There’s no texture on that floor and it is, in fact, actually hazardous. The second was the overpowering odor of weed on our floor. The smell was so thick it...

"The hotel staff was super friendly across the board during our entire stay. We enjoyed breakfast. The room was spacious. The location was convenient to a major highway."

"The room was clean and spacious. The staff was helpful. The only thing I did not like was the parking fee of five dollars per day. It was in the fine print that I didn’t notice before I booked the room. I am not really sure why they charge five dollars per day. Where else are you supposed to park if you don’t park on the property?"

"A bit too pricey and they take forever to refund deposit"

"The listing did not say the hotel was under renovation. The lobby and bottom floor was torn apart, there was a bad smell. The rooms were already redone but had a strong odor of paint or something still. The AC was reading 68 but no way it was that cool. It's middle of summer in Florida and the pool was also closed for renovations which I would have booked elsewhere had I known that. I did have to stay 2 extra days and chose to stay elsewhere."