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"We were there for a conference weekend. The outside of the building didn't look very welcoming, due to the black bricks, but once inside, it was lovely, welcoming and warm, the staff were attentive and nothing was too small for them. The rooms, the food everything was perfect."

"Clean, well maintained property "

"Lovely hotel, perfect setting and the added bonus of a pickled sprout! "

"Perfect just what we needed for a two day visit to York."

"Lovely hotel. Friendly, professional staff and good food. Highly recommended "

"We arrived late evening by train so being able to enter the hotel directly from the station was a big bonus. Check in was smooth and efficient, the friendly staff gave us a complimentary room upgrade which was much appreciated. Our room was beautiful and spacious, the mattress and pillows very comfortable. Bathroom is clean and has all that you need. Location of the hotel is very central and within walking distance to all the shops and restaurants. I would definitely stay here again and wouldn’t...

"Lovely 2 night stay for our anniversary using the bridal suite! The room is well laid out and spacious. The amenities are good and food is of good quality. We couldn’t fault the service and how pleasant the staff were. My only niggle was the fried eggs in the morning could have been better if kept heated on the buffet. But overall and excellent breakfast buffet with plenty of choice and great quality."

"Excellent cleanliness excellent service especially good staff excellent rooms "

"Our room was clean, well stocked and comfortable.All staff were friendly and helpful."

"We had a nice room on the 10th with a large comfortable bed, everything was clean and well cared for with lovely soft towels. Tea making equipment and biscuits provided. All of the staff from reception, waiting and cleaners were very friendly and helpful"

"Check in pretty easy. Nice staff. Quit place. "

"The staff was friendly and helpful. The only thing lacking was a dresser of drawers in our room. The rooms only have tables/TV stand so we could not unpack our suitcases"

"Excellent place to stay, very close to city centre and local attractions, very large comfy room, very friendly staff, excellent breakfast."

"Good range of breakfast options, the room was as described and staff were very helpful!"