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"Rainwater was seeping in through the window and wetting the air conditioning unit, causing it to shut down. The breakfast service was severely neglected; there was absolutely no one there to replenish the food, despite the fact that many families were waiting to be served. Overall, the service is very poor, especially considering how expensive the rooms are."

"I did not like the professionalism from the night attendant Kayla. She could use a refresh over customer service skills but on the other hand Ms Charlene was VERY NICE and professional the entire stay thank you so much for giving me a better feeling after being treated poorly. "

"Muy bueno para pasar la noche limpio sobre todo lo malo que está a el lavamanos tupido lo reporte y nunca fueron a verlo eso es lo malo que estuvo mi estadía pero lo demás muy bien "

"Really clean room, complete renewed, smelled really clean. Easy to get it, contactless excellent "

"The breakfast wasn't fresh, no hot water to take a shower and tv didn't work "

"Clean rooms and quiet area. "

"Poor maintenance!"

"Got room upgrade!!! Room was very clean and no odor at all. Continental breakfast was good with a few variety of items to choose from."

"Very clean, nice staff, pet friendly"

"This hotel was family friendly and had a great pool and hot tub gazebo. The lobby was decorated and the staff very friendly and helpful. The breakfast had lots of variety. They have a resident calico cat that my grandkids loved. I’ll stay there again for sure!"

"Clean room with a microwave was a plus "

"No van siempre a limpiar el cuarto, hay que estar llamando para recordar. El hotel es como un laberinto, pero las habitaciones estan bien. El baño necesita un extractor. "

"Good"

"This hotel is excellent. Our room was clean and spacious. We spent most of our mornings downstairs in the lobby or at the coffee shop. In the evenings, we would get a glass of wine at the bar before heading out to dinner. There are so many superior restaurants within walking distance that it was hard to choose. Seaworthy, which is part of the hotel, is one of our favorites. The rooftop was not as shown in the photos, and that was a letdown, but it did not impact our stay. Fabulous hotel. We...

"The tv situation was a bit strange and didn’t work well"

"Lobby and elevator area were filthy. We had no hot water in our room last two days. We booked our room at Ceasars and they put us in Harrahs"

"Great staff. "

"Amazing staff highly recommend and clean rooms "

"The hotel was pretty nice. There is a $56 per night valet parking that I was not aware of. The double beds are seemed tiny. We don’t spend a lot of time in the hotel, but what we did was nice."

"This hotel was one of the best places I’ve ever stayed at in Nola! Pros: staff are AMAZING, hotel is clean, the breakfast is yummy, the beds are decent, the courtyard and amenities/games are awesome, pool was clean and towels were stocked, room (deluxe suite) is very spacious, the rooms kitchen is a definite plus, valet parking attendants are very quick and helpful if you’re looking for something in particular, VERY nice hotel for the price! Cons: the ambient street/traffic noise on Sat night...