Search Hotels Near Maplewood Park, Rochester

"I booked this hotel because it’s located in the Greece area, and I expected it to be a decent place to stay. Unfortunately, my experience was disappointing from the moment I arrived. There were random people standing outside the property smoking weed. While I understand that it’s legal, it doesn’t create a good first impression when you’re pulling up to check in. It made the environment feel unwelcoming and poorly managed. The condition of the property also raised concerns. The garbage area in the back looked like it hadn’t been maintained in weeks, with trash scattered all over. It gave the impression that basic upkeep isn’t a priority. At check-in, I was surprised to be charged an additional utilities fee. I understand that costs like RG&E have gone up, but passing that expense directly onto guests without clear communication beforehand felt unreasonable. Safety was another issue. The emergency exit stairwells were not properly lit, which is a serious concern in case of an emergency. The room itself wasn’t the cleanest, but we made do. However, someone was smoking cigarettes throughout the night, and the smell gave me a headache and made it hard to rest. Overall, this was not a good experience, and I would not recommend this property."

"When I arrived front desk was on a personal phone call. I stood there till they finished. When returning from dinner a man ask how to check in. I explained someone was at the desk when I arrived. We found a button to activate for help. Went to my room changed when I came back down still no one. They had to call to get someone to help him. Also $100 deposit was removed from my card I produced. It has yet to be out back in my account. Customer service was of no service. The property customer service wasn’t much better. Still waiting on my deposit to be returned. "

"It was the oversized tub for me and the fireplace!"

"Comfortable room. Good breakfast. "

"The room smelled musty and the floors were dirty. Booked a river view, didn’t get it. Also the pool was closed. What I read on this site said only closed til April 1"

"The room was clean and the staff was excellent. I did not like that the toilet was so low to the ground and the shower head was not high enough I had to duck under it. "

"None"

"Short review: absolute the worst hotel I have ever been to, don’t get fooled by the hotel picture. Long version: I booked this hotel because it is by Wyndham, and the room picture looks very good. The hotel room was recently renovated, and the room condition is the same as what is shown in the pictures, but that is the only good thing about it. The hotel building itself is very old, there is no ventilation in the washroom, and the toilet feels like could be clogged anytime. The a/c in the room only blows hot air, even if I set to the cool mode. The hotel room window is fixed by screws, but the window is not fully closed, which means there is a crack for cold wind blow in during night, and very loud when cars passing by. Staffing wise, the staff has no idea how to run a hotel. My friend book a king bed but when we checked in, they told us only two beds are available. During midnight of our first night, someone just break in my friends room and claimed that he is hotel staff and checking if the room is occupied. My friend have there door latch locked, but it was improperly installed, so it did not prevent people opening the door from the outside at all. The hotel served breakfast for the first day, but they didn’t on the second day, probably because they are too tired from the stripper event last night. Oh right, this hotel host stripping event for ladies opening to people not even staying the hotel. If you are traveling with kids, stay away from this hotel "

"Everyone was very friendly and accommodating. Clean hotel and good breakfast. Pool and hot tub were also in good working order. "