4/10 แย่
Jacquelyn
เดินทางเป็นกลุ่ม, เดินทางกับครอบครัวและเด็กเล็ก
16 พ.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Management seems to be lacking. Staff uninformed and several items not in stock. I felt uncomfortable even ordering dinner because everything I tried to order wasn't in stock. Also staff unaware of rooms including breakfast. I was supposed to get 2 free and thought it was mean that I had to ask multiple people in order to get that and then they used one of the free ones for a child meal. Seems like a rip off especially when my child thought the food was gross. Watery eggs and some items not even labeled. Hotel is not worth the cost and I'm embarrassed to say that I picked this hotel over others in the area. I think we would have enjoyed the stay had the hotel put more effort into preparing for the day and less on how much they can make off people staying there. Also, credit card machines down in restaurant which caused longer waits and no large towels by the pool. Hand towels are not appropriate..... Also card wouldn't work for pool room. Oh and can't forget the I'm assuming dog poop spread down the hallway in clumps. But yet we are expected to pay full price when the hotel was not giving the service that it should.
Jacquelyn
เข้าพัก 2 คืน, พฤศจิกายน 2025
