Parking is limited, no control from hotel. Asked the front desk for help in paid parking, she couldn't advice at all. Stayed for days, I requested for more body shower gel, front desk lady tell me no more. The bottle was so tiny for one pax per day usage only. Parking is at the back alley, during weekend morning and night the exit is blocked by the vendor. We are made to reserve all the way. This will be my first and last time to stay in this hotel. I walked to another nearby hotel, the front desk lady was so kind that she took the trouble explaining how to use TnG for paid parking even though she knew that I'm not her hotel guest. This is call customer service!!!
เข้าพัก 3 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Irene
20 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Stay here many year ago, was great but the property was run down compare to previously. Location was great, staffs was friendly
The best and most affordable budget hotel I ever booked so far... To my surprise... I'm looking for a baba theme since I am consider 1/16 of nyonya from maternal side. So always wanted to feel something is related to my ancestory
เข้าพัก 1 คืน, ธันวาคม 2024
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6/10 พอใช้
ผู้เข้าพักจริง
22 มิ.ย. 2025
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Average stay, avoid Mondays.
There's additional heritage and city tax charges which weren't mentioned in the listing. The check-in process took a long time (the booking was done through third party? Cause it didn't show as hotels.com in their system). Staff were friendly. However, do not visit on Mondays as the walking street is closed and there's not much around otherwise. Room had a musty smell.
Just for overnite trip is fine, very poor sound proof, poor arrangement. No hook in the bathroom and wet after bath. Poor cleanning n bad odour.
เข้าพัก 1 คืน, ธันวาคม 2024
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8/10 ดี
Kai Long
1 ม.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Boutique hotel that requires touch up
The overall experience here is not as expected as the photo showed but still considered acceptable. The rooms are pretty worn out and aged, some touch up would be great. Also, for those with noise concerns, this is not a recommended place as the sound proofing within the room is poor, we could easily hear people passing by walking and talking. There is not much privacy as well as any chit chats inside the room is easily listened from the corridors.
Got mosquitoes in my room and the bed scaft is abit dirty but other thing is just find and the hotel staff is helpful and friendly.
เข้าพัก 2 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
3 ก.ย. 2018
Not so good staff and rooms
The stay at Swiss Heritage was unpleasant due to rude staff attending to us. Not only there was shortage of breakfast but we had to wait for sometime before the food was replenished. No one from the staff had courtesy to inform us to wait. On top of that mosquitoes were in some rooms which we booked. Although the location is just next door to Jonker Street, insufficient parking is a havoc. We also couldn’t get Grab or taxis due to congestions near the hotel area.
Very good location, has a back entrance straight to Jonker Walk. Near bus pick up point as well. The housekeeping is timely, and check in/ reception counter is always very helpful
Overall I enjoyed staying. Very near to most of Malacca attraction, within walking distance. However the food around the area is over rated. I managed to find much better food by Grab.
The hotel was nice and cozy. The Toilet tiles were dirty with black stains. Good location as Its few min walk from Jonker Street. The breakfast was okay.
เข้าพัก 2 คืน, มกราคม 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ALICE S K
30 ธ.ค. 2017
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
早餐很好吃
เข้าพัก 1 คืน, ธันวาคม 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Caren
13 ธ.ค. 2017
ชื่นชอบ: พนักงานและบริการ
Very good location for all attractions.
Walking distance to most attractions. Very good location. Located exactly at Jonker Street. We booked total 2 rooms; one is family suite - loft style which with a double bed and 3 single beds and 2 bathrooms very spacious can accommodate a big group.
the hotel is located near the entrance of the Jonker street, you can juz walk to the street within 3mins. Tidy room and clean washroom, nice front desk and lobby, worth to stay in Malacca. the breakfast is good for a try, and you can enjoy other foods in Malacca.