The hotel was good.
The only complaint is that loud noise, like dragging of chair and some knocking on the floor and basin, can be heard especially during the late afternoon.
KOK WAH
เข้าพัก 3 คืน, กรกฎาคม 2025
8/10
I chose the hotel becos of location. It is v basic hotel. Facilities are old, working but old. Water pressure for shower, v v weak. V fustrating. But location is awesome. Thanks.
Caroline
เข้าพัก 7 คืน, มิถุนายน 2025
8/10
Walking distance to attractions.
Clean room with great views.
Breakfast is pricey, and limited in Western tastes, but plenty of places clise by to eat.
Robert
เข้าพัก 2 คืน, มิถุนายน 2025
10/10
Very convenient location, and staff are friendly
Kheng
เข้าพัก 2 คืน, พฤษภาคม 2025
8/10
Terry
เข้าพัก 1 คืน, ธันวาคม 2024
10/10
Ahmad Fariz
เข้าพัก 1 คืน, เมษายน 2025
8/10
Excellent service from the front desk. Both the day shift and night shift. Only the hotel communication department is a big big disappointment. I tried contacting them through Hotel.com and their direct email. No reply at all. Makes planning very hard.
Joo Peng
เข้าพัก 1 คืน, เมษายน 2025
8/10
ok
Dan
เข้าพัก 1 คืน, มีนาคม 2025
10/10
Beautiful stay, friendly helpful staff and manager invited us to iftar meal for Ramadan.
Very clean and spacious room on 16th floor
Bryan
เข้าพัก 5 คืน, กุมภาพันธ์ 2025
8/10
This is a comfortable hotel and the room that I had on 13th floor was spacious, sunny and hospitable. But this is not a grand old dame. It is a huge 300 plus bed hotel in the city centre of Melaka. There is a big shopping mall across the road. It’s just a pity that there was not not water for most of my four day stay and housekeeping is very tardy. They don’t even provide hand towels except on request. But despite the shortcomings it is a fine place to stay at a very reasonable price.
Dr Hilton
เข้าพัก 4 คืน, กุมภาพันธ์ 2025
2/10
Very not happy, staff is not trained well and have been charging us extra. Customer service is not trained well, not good communication and not even said thank you or similar.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2025
2/10
It was disastrous, reception not sure about the process, i have been charged tourism tax when checked in while it stated in the booking that the travel organisation ( expedia / hotels.com ) would pay the tax to them. They also charged the tax for the two days which i did not check in as i had to burn two nights due to medical check up. It is actually stated in their country information website that no money/ tax should be charged if not staying in the hotel. Overall this hotel is really terrible.
ผู้เข้าพักจริง
เข้าพัก 5 คืน, กุมภาพันธ์ 2025
2/10
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2025
10/10
패밀리룸에 묵었는데 쿠알라룸푸 호텔 동일가격대비 면적이 2배여서 쾌적했음(약간의 연식은 고려할것). 관광지와 쇼핑몰 최근접거리에 위치해 상당히 편리했고 체크인시 제공하는 페라나칸 전통음식을 통해 문화를 알리려는 노력이 감동적이었음. 물론 음식도 맛있었음.
reasonable hotel for a one night stay. just basic hotel but near to amenities and Jonker St. walkable distance. shower was spoilt but they attended promptly. the card access was also faulty but they fixed the issue fast too.