I stayed two nights and nobody came to clean my room, despite the fact that I hung a "please clean my room" sign outside my door from morning until late at night.
I simply informed the receptionist (without even complaining) the following day during my checkout. The receptionist simply stated, "Why didn't you call last night, now the duty person has already left," without sorry or apologizing, and with an unhappy demeanor, as if it were all our fault.
I picked the suite but it was way overpriced comparatively to surrounding. Place was okay but value wise, not great. Hot water may need to wait 30 mins.
good environment and room is clean.
but parking little bit only. need spend time find car park.
เข้าพัก 1 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
12 มี.ค. 2020
We booked the basic room. The first room we were given had a foul musky smell that was quite repulsive. We requested for a change of rooms, were given one floor up. It was okay but not fantastic, the musky smell was still there. The bed had a bit of stain, the shower didn’t have hot water until half an hour later. Other than these, it was okay as we only stayed a night.
Convenient location, within walking distance to Jonker Street and attractions. At the riverside. Clean and big room. Downside - there is no in-room fridge and safe which is inconvenient. Staff offered to keep in the kitchen fridge and send to us when we call.
Deluxe king with window only at G floor, don't expect higher floors. And with window and without window make no difference, because blocking by next building.
Location is good, but the room I hooked not really worth the value.
Schönes modernes Bad und Zimmer. Schade, dass der Hauptteil des Zimmers mit Teppich und nicht mit dem schönen Plattenboden wie im Korridorbereich ausgestattet ist. Teppich war fleckig und wirkte dadurch etwas unhygienisch.
With or without window doesn't really matter if there's no river view as you will be overlooking another building (which I'm sure you will not even open the window). Overall is a pleasant stay- Spacious, clean, great location. One thing to note is that the room I got they actually combine 2 single beds instead of one king size bed (I booked king deluxe room). Bed is not that comfy though.
Hotel was disappointing to say the least. For the kind of price we paid we were expecting a more boutique hotel experience. View was blocked by a tree and the breakfast was very poor. Design of a/c unit, blowing straight at the bed, was poorly conceived. Bathtub was not exactly clean; car park was far and there is no guard to watch over the car park. No bellboy to help us with our luggage when we arrive AND leave the hotel. Room only come with one key card…I could go on and on but when you compare this hotel room prices with others my conclusion is we would not return to this hotel next time we visit Malacca.