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"Great"

"El personal fue muy atento."

"Friendly and helpful staff, great breakfast, big room with kitchenette, can open windows. Small gym and pool. Negative: Doors were a bit heavy and slams at closing, no hand bars in bathroom and not enough towel racks. No luggage stands."

"Very clean"

"I really want to thank Isaac who was very kind to us! We always felt comfortable in approaching him with our needs. He understood our needs and accommodated, accordingly with ease and a smile on his face. God Bless You!! He made fresh coffee and refilled the infused water every evening. Breakfast was okay, as other Elements I have visited had a cook on site. However, the lobby was great and my girl enjoyed the pool. "

"Yes"

"Clean room, comfortable bed and friendly staff. I didn’t visit the breakfast bar, as I slept in instead "

"Place was nicer than I thought from outside. Rooms semi new, but semi dated. Clean, great soft bed. Pillows amazing. Bathroom decent. Wifi good. Downstairs free lemon infused water. It was a hit. Free fresh "good" coffee in the morning that hit the spot and better than other hotels around. Boston has troubles making good coffee compared to the norm in Seattle. Not sure why that is. Hotel morning staff great. Evening staff more straight forward, less friendly. Evening staff could learn to smile...

"We were impressed from the start when checking in with Luke. He was friendly and most efficient. He informed us of everything available to us and was most gracious in making sure we had a great stay. Everyone else on the staff was terrific. Our room was clean and comfortable. Breakfast was good and we would definitely stay here again."

"The room was nice and fresh and staff was amazing and so helpful!! Louis the bartender was an absolute delight, and area was near Kendall green station which helped reduce the cost of transport around the city. "

"Check in was quick and easy. Clerk was pleasant. Room was clean. Bed was comfortable. What more could I ask for ?"

"."

"Staff is excellent, room is very comfortable "

"Very nice room for the price, clean and staff was very nice"

"We spent the holidays at this hotel, the location is right off the highway and near the supermarket. The room was big and very clean. The staff was wonderful especially Gary, Ana and Nivi. Excellent customer service. The hot breakfast was a good spread and the dinner time social was a real treat! The kitchen with a full size refrigerator, toaster oven, toaster, coffee machine, pots & pans, and flatware was really useful for our extended stay over 10 days. The bathrooms have Dove products,...

"The best customer services and attention "

"Heat was not working but some one eventually showed up at 11 PM to fix it "

"First stay here. We stay in the area while visiting family seversl times a year. Hotel we used to stay at got very run down. What a surprise we got at this Hampton Inn. Very clean, huge rooms, nice amenities and a bonus hot breakfast. Already making plans to reserve for other family events. "

"Excellent "

"Everything about this facility was pleasing: clean, well-appointed, great kitchen, comfortable, well-located in the area. We were given a warm welcome when we arrived, provided with lots of information about Waltham. Located near shops and restaurants and on a walking trail along the Charles River. Highly recommend and would stay here again. "