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"El hotel fue el mejor que fui a Madrid, el staff muy amables y siempre dispuestos ayudar, las luces del cuarto deben mejorar para que no se apague todo junto con la TV"

"El hotel está súper bien ubicado, el personal de recepción, bellboys, restaurant y limpieza increíbles!! Muy atentos y siempre viendo como hacerte sentir como en casa."

"Muy bonito el hotel con excelente atención"

"Such a surprising experience, absoltkey loved this hotel. Was in town for business and need a location very near by, this hotel was a steal and available. I typically stay at the Ritz or an apartment; I was ready for a subpar experience given the very economical rate - not the case AT ALL! From the check in process, to the staff, to the food and hotel room I was really impressed! The staff even went as far as to call the other location to help store my luggage before I left for the airport so I...

"Me cobraran un dia completo de tarifa por entrar unas horas antes a la habitacion, al hospedarme en USA y otro Hoteles del musmo grupo si esta ka habitacipn orparada te dejan entrar sin costo extra. El personal de la noche conente que solo me harian un cargo y ne cobraron el dia completo."

"Really appreciated the front desk staff, particularly Jaime and Leslie. Very helpful and friendly!"

"Excelente ubicación"

"Boutique Hotel in an awesome central location on the corner of La Gran Via and close to a variety of restaurants and stores. Wonderful hospitality with an Eco-friendly footprint!"

"The check in staff was great. The instructions for the Wii Fi was very confusing. The hotel smelled great!!!! The bathroom in our room was very nice. Bed was very comfortable!!"

"staff were very helpful and kind, my room was very clean and comfortable, and I loved the location, I will definitely stay here again"

"The property is very well decorated. It was the only place where the A/C worked perfectly. Other properties (4) places needed to open windows for cold air to enter. Then noises were present. We asked for an interior room. Shower was veri good and there was a space heater for the bathroom that worked perfectly. Location was good and there were places to eat nearby. It had two lounge spaces and even a laundry room. It is worth to consider for another stay."