Horrible check in, have misleading information on website when booking. Have to walk 7 blocks to another apartment after check-in. Basically no service after check-in. Asked for toilet paper and it has never come.
Dejlig lejlighed, god beliggenhed, masser af plads, nespresso maskine, opvaskermaskine, to badeværelser, altan, stille
Vi havde fået adressen til et andet MH hotel - da vi ankom, fik vi først bare af vide, at vi var kommet til det forkerte sted. Efter lidt pres tilbød han at tjekke os ind og anviste os vej til det rigtige sted.
Da vi ankom til det rigtige sted, var der en lukket indgangsdør og vi havde ikke fået instruktion i hvordan vi skulle åbne den. Da vi ringede fik vi en kode. Den ville være rar at have haft i første omgang sammen med instruktion i hvordan man skulle have tjekket ind.
Ellers et meget dejligt sted :-)
Great location and apartment! Our only problem was with the communication with us about a change in the location of our stay, required due to plumbing problem prior to our arrival at our original apartment location. We were given an upgraded apartment, in a more central location, so no issues here! The problem is that we didn't receive any notification of the change. MH Apartments said that they notified Expedia and that we should have received a notice from them, but we did not. A surprise at 10:30 p.m. after a long day.
The apartment was very nice and not far from the sites I wanted to see. What I did not like was when I arrived (after paying $35 Euro for a taxi from the airport) The Concierge informed me and my companion of a problem with the apartment at the address provided and they sent us to another location 8 blocks away. I asked why they didn't contact me prior to my arrival and they just apologized but provided no alternative on how to get there and said to walk. Which we did. It was ridiculous walking that far with 3 large suit cases and additional shoulder bags. If I was informed in advance I would have taken the taxi directly there. I was not offered a ride, taxi or compensation for the mishap which was also very disappointing. They said they gave us an upgrade which it really wasn't. They just gave us an apartment with an additional bedroom which we did not need. Lastly, I brought my own cafetera (espresso stove top coffee pot) since I would have a stove available, well they fail to inform guests that the stove top was an induction stove and non magnetic pots would not work. It took me quite some time to learn that the problem was the type of cook top and not my lack of understanding on how to use it. That information should be noted in Room Amenities in the property description. Overall I had a nice experience but since I took the time to communicate with the property prior to my arrival I would have expected them to keep me notified of changes to my reservation.