The staff were lovely. Wish I could say the same amount the room. They turn the heating off and so the room and toilet were freezing. The radiator was mouldy. The toilet hadn’t been cleaned with stains left in there. I will not be staying here again.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
8/10 ดี
Alba
เดินทางกับครอบครัว
26 พ.ย. 2023
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
I liked the size of the room and the bed was very comfortable, the toilet was of a nice size and has a 🛁 too. The desk of the room was so spacious you can put all your things and eat and it was in a convenient area, 8min walking to the station, the area is a bit poor itself as it is in ilford but with the Elizabeth line very close to all the major places you want to go to. The staff at check in was friendly, good value for money, i recommend it
Location was ok right next to a pay and display car park (discounted but not free parking for travelodge guests). Local shops and trains and buses close by as well.
Initial contact with staff was a young gentleman who was basically quite rude and told us to go away and come back 45 mins later to check in. On second arrival met with a lady who was pleasant enough. Got to the room and had booked a family room for 2 adults 2 children and an infant. The cot bed had not been including on the booking apparently even though it was mentioned on all my paperwork. After a short discussion she agreed to have a cot brought up to our room. This came with just a full size single bed sheet only so was rock hard. My daughter basically slept on folded towels and blankets we brought ourselves so if you are wanting one maybe bring a cot mattress or use your own travel cot. Cost of parking was £18 for 3 nights which I think is very good. To get to the city of London it's a train to Stratford then a tube into the city and trains are very regular.