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"Sadly this stay was disappointing. My husband and I booked The Public because we were in town for NY Design week on a work trip, and although we expected the room to be small we didn't expect everything else to be sub-par. It started off badly with the mattress in our room being awful. We are not picky when it comes to mattresses, but this was extremely lumpy, uneven and you could feel the springs. So we asked if there was anything they could do and after talking to multiple unhelpful people we...

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"The rooms were clean and spacious, the location was super. Daily housekeeping’s are included, and their staff are very friendly."

"Room didnt have air conditioning. we had to open our dor to"

"I loved it, very clean, excellent customer service Everything was well arranged and the bed was super comfortable. thank you very much"

"Would definitely stay again. Vibe was laid back; rooftop terrace so refreshing. Everything easy to negotiate. Charming."

"Good"

"Nice location. Most of amenities were new and convenient. However, there is a staff member who was not much helpful. He was not rude, nor willing to be helpful (we checked is 5/27/26 @ 4:41 pm, just in case who was at the front desk). He gave us only one key card even after I asked 2nd one. But, we were given 2 key cards when we switched the room on the next day. The first room had a strong muddy smell from the bathroom, so we had to switch the room. The staffs told that they were bring our...

"Clean and spacious room. No microwave, the refrigerator wasn’t cooling well despite checking plug, and the chrome cast wasn’t properly plugged into tv. Besides that everything was great and the staff were very helpful"

"The room was a bit small for my liking but understandable given my budget and the location preference. We stayed there for 2 nights and it was in an accessible location to the Midtown spots that we wanted to visit."

"the hotel is very convenient, everything is walkable distance if not, there is the subway like 0.2 miles from the hotel. the cookies were a great touch. You can get free hot water from the lobby convenient store (is that what is it called?) but then when you press for hot water, it will tell you that it will charge 2 dollars (I think) but actually there is no charge. I feel like there should be a sign specifically says that you can get hot water for free, so there is no confusions."

"We were in New York for 1 night so the Fairfield was very well located centrally in Manhattan. It was a very quiet room. Buffet breakfast was good with a broad selection. Very good value considering the location"

"Biggest balcony I've had in NYC"

"Not clean at all."

"Clean room"

"Nice clean small rooms but its NYC come on"

"Excellent reasonably priced hotel. Very clean, staff is most helpful I really enjoyed my stay"

"Property was in a desent location about 10 min walk to times square & the port authority bus terminal, service was good rooms were very small but it was expected, the view from the room was okay. There's really nothing special about the rooms but price was reasonable, however I don't think i would be staying there next time since there wasn't anything that drew my attention to make me want to stay there again."

"Booked with them back in February. Blizzard happened, airport was shut down so my whole trip ended up getting canceled. They refused to give me a refund and told me to dispute it with my bank as it was an emergency weather shut down. My dispute got denied. Than I was just charged a second time. Would never book with them again. What a joke."

"the hotel is very nice. ita a very good location too. very close to the tourist spots. i love it!"