"A wonderful staff. After arriving at the hotel after along flight, I left my phone in the taxi's cab. The hotel staff checked the cc-tv and got the license plate. And then found the contact information of the driver. They made sure to get my phone from him and deliver back to my room.
The staff here went above and beyond and i am so thankful to them."
"The location is superb!, MRT Taipei Main Station is next to the hotel by walking just 1 minute. There are bus stops, convenient stores, restuarants around the hotel. We stayed there for 4 nights. Room was really nice and clean. Breakfast was so good. The most made me impressed that was service mind of all employees. They are polite, nice and kind to guests. After checked-out left my luggages there and travelling around before time to airport, they took care of my things with care. If i have a chance to come back to taipei, Cosmos Hotel will be my first choice.
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"The hotel is clean and easy to navigate around. The surrounding area have multiple convinient stores and restaurants within 5 mins walking distant. The room is a bit small but it is understandable for Taipei. The staffs are friendly and helpful; however, it is a bit difficult to communicate with some staff if you do not know Mandarin. Not every staff members at the lobby can communicate effectively in English."
