Search Hotels in Les Chalets - Saint-Aubin - Saint-Étienne, Toulouse

"The room was clean and the staff was very helpful."

"N/A"

"Super room great breakfast thank you to reception for your help "

"Very clean and new rooms. Very satisfied as 4 member family using their rooms. "

"Go for the breakfast. That is all. Just sensational. The First Name branding is cute and quirky with lots of cute details. Somewhat strangely they missed the olfactory branding with the lobby and common areas having a distinct eau de toilet aroma which detracted from the overall experience, especially after such an amazing breakfast."

"Excellent Staff.."

"We didn’t eat at the hotel as we just grabbed a croissant and coffee from a cafe nearby with family we were visiting. I would have liked a kettle in the room with tea and coffee. The location was excellent. The room was very clean and bed linen and towels changed daily. The bed was very comfortable."

"Loved the staff. Very helpful. They paid careful attention to details."

"There are pros and cons about this hotel. I don't think I will use this hotel again. Pros: Across the street from train station. Room is big and have a lot of counter and shelving space. A few restaurants around and access to groceries. Cons: Front desk is not very friendly. Staff at the front desk take a while to acknowledge customer's presence. Check in and out is very time consuming. They ask for a security deposit on credit card and stated that it will be refund at checkout; but, when I check out, they said that it will be refunded at the end of the day. I have never encounter this in any hotel. I did get the refund but it's impossible to follow up after you have left the hotel and moved cities. Also, it's listed as an apartment hotel; unfortunately, while the room has cook tops and sink, it has no cooking equipment or dishes. When I asked for a bowl and plate at the front desk, they said that it's only for studio room and so they wouldn't provide me with either. This is very strange, and defeated the purpose of booking this room."