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"Clean room"

"Breakfast and parking not included"

"Great hotel"

"Very good breakfast with plenty of choices. Staff helpful. Hotel in the perfect spot for all shopping, eating and tourism."

"It had all we needed and more!"

"It was very centrally located to see all the sites and get anywhere I wanted. Housekeeping did not visit the room at all. And the room was badly lit. "

"Great hotel, good location, restaurant, bars, rooftop was great. The staff were attentive friendly and great. "

"Location was perfect. Everything else was meh!!"

"Loved everything "

"The hotel was nice overall. The bathroom was a little questionable with the door not closing. Other than that everything else was great."

"The only hotel I’ll stay at in Chicago!"

"This hotel has a great staff and great location. It definitely felt older and the rooms were very small. "

"The hotel facility and room were decent enough, however, my chief complaint was with the shuttle service they use to bring travelers from the airport. I received an email from the hotel partner to provide transportation, and I booked a pickup for my wife, arriving sperately, for $106. The service was to meet my wife with a sign with her name on it, but the driver never left the parking lot and it ended up being 45 minutes before they could connect. An Uber would have been twice as fast and much...

"Clean room and nearby the best areas of downtown "

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"Nice, clean, and quiet hotel. Staff was super nice and the bed was comfortable. Will make reservations again!"

"The pull out couch was broken and we had asked to have someone look at it Saturday while we were out but maintenance didn't make it by to fix. We just shoved the pillows back up under to prop it up. We were comp'd a free breakfast which was nice. Everyone was wonderful and I wish I remembered her name but we LOVED the lady that helped us check in and check out!! Would come back again"

"Pros: Excellent location!! Super close to Shedd and Field. It’s in a quieter part of town — perfect for families with young kids!! Cons: We had two rooms during our visit. The non-city view room was super dark and dreary and seemed a bit run down. The city view room was much nicer! On our second night, my kids used the hot tub and there was clearly too much chlorine added. Our eyes watered, it caused us to cough, and the foam literally bleached and caused the fabric on their bathing suits to...