โรงแรมใกล้ศูนย์การค้า Lansing Square, ชิคาโก

"Very clesn"

"I was extremely disappointed with my stay. The room was not up to acceptable standards. The walls had holes, the pictures and décor looked cheap, and the entire hotel felt run down and in need of major renovations. The shower rod was broken, the bed was lumpy and uncomfortable, the lampshades were ripped, and the curtains had visible stains. Overall, the condition of the room was far below what was advertised. The photos shown on the website were very misleading and did not accurately...

"I didn’t like that I didn’t clean towel for next day. There was a roach in the shower and shower wasn’t clean"

"I was very disappointed in my stay at Sonesta. The night my daughter and I made it to the hotel, after traveling into town, the person at the front desk was not pleasant as I checked into the room. Once we made it to the hotel, our bed seemed clean and inviting and the air conditioner worked well. Those are about the only complements I can provide. The facilities in the room were not clean. The toilet seat was dirty and had urine droplets on it. The TV did not work. The room was dusty and...

"Cool stay"

"Horrible suizo, pretty dirty, had a hole in the bathroom wall. Hotel staff was also very slow bad attitude."

"Clear room Good air condition"

"I knew we were in trouble when I saw the carpet in the hallway. In the room the floor was sticky. Every step in the room we could hear our shoes peeling off of the floor. The shower was dirty. I had to wear crocs in there. The baseboards were filthy. There were streaks of varying colors on the walls. It had a heavy, sour/sweet weird smoky smell. We asked if we could move rooms but we couldn’t until the next day. I will say the towels were clean and plentiful. The female staff were friendly and...

"Room smelled, purple hair dry all over the bathroom floor. Ceiling about to cave in front water damage. fire alarm went off at 3am twice. No English when checking in. Never again"

"Great"

"I didn’t expect much but was hoping we would at least have a clean room and sheets. That didn’t happen. Also, bathroom door handle and lock were broken. Staff was uninterested in helping."

"The hotel"

"Stayed for two nights with my family. The floors were sticky and dirty. AC kept throwing ice in the room. The water temperature was not consistent, you would be in the middle of a shower and it would get hotter then colder before going back to what you set it to. The room itself had a faint cigarette smoke smell to it. On the second day, I had to go to the front desk because my key didn’t work anymore and when we entered the room, housekeeping didn’t come in so there was still trash in the bin...

"Sheets where definitely not washed still had smell. Lobby smells moldy."

"There was nothing to like the front desk receptionist wouldn't answer questions. his attitude was atrocious he acted as if the customers was bothering him. If cant stay professional when providing service he shouldn't be there."

"They had a double queen bed listed and after I booked and drove there they told me they don’t have those rooms available AND I’m still being charged trying to find my refund."

"The property was well maintained and clean."

"Very basic not even clock in room.. Breakfast was Terri le.."

"It was awesome"