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"Perfect location and service "

"Spacious, clean, tidy room. Close to Kyoto station so easy transportation. 7-11 downstairs very convenient for getting snacks. Very recommended."

"We stayed at several places in Kyoto and Hotel Gracery was the very best value - great room at a good price."

"Everything is clean and tidy, very kind and bright staff. The onsen was also nice. Although the room was a bit small, we had excellent time."

"Cross hotel Kyoto is clean and modern design. And it is convenient to everywhere. This is my third time to stay with them. Absolutely my first and only choice"

"Location, location, location. Booked as last minute due to travel plans changes. Previous reviews indicated not to expect much just a general business hotel. To our surprise it surpassed our expectations. The location is right across Kyoto station. The room ideal for our family of four. Steps from restaurants and retail. The front desk staff was so accommodating. Highly recommended. "

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"Our stay here was absolutely amazing during Obon festival. It is walking distance from Kyoto station, two malls and 3 conscience stores within 5 min walking distance. The staff is kind and very helpful with providing any food recommendations and as well as quick guides (ie., direction and history) to near by events. The amenities were amazing and available on the lobby and encouraged to take what you need as a part of the eco friendly initiatives in the hotel. There is a public bath accessible for guests and massage chairs at a cost. There is a laundry change machine available on the first floor but I do recommend avoid using the laundry machines, if possible. There are only 5 machines with both wash and dry functions on the same machine so there is quite a bit of wait for a machine and after completing a wash/dry cycle, your clothes are still wet. Otherwise, the entire stay was amazing and would definitely stay here again. "

"Wonderful staff and a lovely stay. Breakfast was fantastic. The only minor negative was that the gym was quite basic, but the pool was quite nice. "