Rooms are dirty, plastering fallen off the ceiling, moldy bathroom. The cleaning is terrible, 4 staff, one empty the bin, one change the towel, one flush the toilet didn't even clean it and no vacuum done once when we stayed for 1 week. It took them 5 mins to complete a 2 bedrooms apartment. The aircon stop working and ice accumulated and the repairmen had to chopped off ice and full of mold came off from the aircon. There is no washing detergent and no sponge provided and it's supposed to be fully contained kitchen. After moving us to another floor, the fridge not working and there was a missing television too. There took it from another room to replace the fridge and television. We complained about the plaster falling off from the ceiling, there wasn't any reaction from the staff. I wouldn't recommend any one staying there considering the conditions of the apartment and the high price and terrible cleaning job.
Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place.
เข้าพัก 4 คืน, กรกฎาคม 2020
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6/10 พอใช้
Christine
14 พ.ย. 2019
ไม่ชื่นชอบ: ความสะอาด
unable to get a king bed last min , bedsheet was spotted with black inks and stains , makeup room wasnt properly done . and the free parking wasnt properly advised , ended up with ticket fine . ;(
The location is good & counter staffs are friendly. The apartment we stayed is very dated. The toilet is infested with houseflies, we killed about 50 houseflies during our 2 days stay there.
Staff was friendly but room carpet wasnt very clean
เข้าพัก 3 คืน, มีนาคม 2019
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6/10 พอใช้
Cristiano
4 ก.ย. 2018
Mediocre
Hotel in una posizione un po' defilata e scomodo per raggiungere i principali punti di attrazione. Il check in è stato veloce, ma la camera è molto piccola e male arredata (il letto matrimoniale è accessibile solo da un lato. Dall'altro è contro il nuro). La colazione è varia ed abbondante la pulizia un po' da rivedere.
Dejligt hotel, i centrum af byen tæt ved park floden.. super service. Lækkert mad i restauranten. Som flere gange har vundet for malaysisk bedste restaurant. Glade og venlige personale hele vejen rundt.
เข้าพัก 7 คืน, กรกฎาคม 2018
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8/10 ดี
Chin Yen
27 เม.ย. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice location but old and tired
The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible.
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6/10 พอใช้
Sp
20 เม.ย. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Normal
Stayed there for 3 nights. Room size was OK. Condition was normal but can be better. Have to take a lift to level 4 to reception and then another lift to the room. More like an apartment than hotel. I would say it's a simple and affordable stay. Don't expect too much or you'll be disappointed.
Strategic place but difficult to park car and not safety to park car at parking place for whole night. No Internet in room, I requested when I booked the room, but arrived there with disappointment , only can online at lobby. Swimming pool n bedroom I give 4stars.
Checkin was smooth and friendly. We got a very nice sized room and decent bed, but with a brilliant view. Hotel also has pool with a great view. Gym is very worn out and almost useless. They don't open this area until 9am, very late. We told them this.
Breakfast was nice and cheap, family is there and they are very friendly and helpful.
The building, corridor and room were all in desperate need for removation, especially the bathroom. I only got two bath towels and I had to ask to have them changed after a couple of days. The hotel is not environmentally friendly. The aircon was always on even if I turned it off on my way out, it got turned back on when I was away. The bathroom was moudy. It was not a four stars.
For the price I guest one should not ask for too mcuh. It is very close to Pullman and Hilton and is walking distance to a few good local restuarants and the river front. The staff were friendly and very helpful otherwise.
Wifi was very slow
The hotel was in a good location only 10 minutes walk to the river where you will find all the action. The rooms and bathroom was clean and the beds and linens comfortable though the pillows were a bit thick and hard which made sleeping difficult but when I asked for a softer pillow they managed to find a couple.
Alround the hotel was a good stay and we came away from Kuching feeling relaxed.
I booked 2 rooms for my stay from 8 to 10 September. As our flight arrived late in the night, upon arrival at the building we could not locate the reception of the hotel as the hotel's reception is located on the 4th level and also that as the building also include offices, the main lift lobby area was locked and we could get in. We went round the building and located another lift lobby area. There were no signs indicating the hotel reception. At checking in, we were surprised that the 2 rooms we booked had king size bed when at the time of booking some 1.5 months ago, I requested for 1 room with a king bed and the other room to have 2 single beds. The receptionist explained that the change was instructed by management. I would have preferred that the hotel sent me an earlier notification of being unable to fulfill our bed preferences. Otherwise stay at hotel was good but the hotel looks dated and the corrider leading to the rooms smelt of stale dampness. It is centrally located and within 3 minutes of walking to Jln Padungan.
เข้าพัก 2 คืน, กันยายน 2017
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8/10 ดี
Lee
4 ส.ค. 2017
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Ok
suitable for short stay. Don't get fool by the photos.
We have travelled extensively. Massive let down. Room and hotel smelt terrible of mould and smoke. Facilities were dirty with excessive mould in wet areas, stench in rooms. Bins in lobbys were overflowing the whole stay, evrywhere was grubby.
Breakfast was very basic.
We left after 2 nights and moved to the Pullman.