I cannot even find the right words for the mess that is going on in this so called “resort”. I strongly recommend to booking.com to remove this terrible accommodation from its website. How can booking.com offer such a mess? Such a lie? People are spending money for that! Every positive aspect about the “resort” is a lie; except for the location which is good. Me and my husband we left earlier and lost a few hundreds of euro. We just could not bear this mess, dirt, chaos and smell. The doors to the rooms are so damaged that any small animals and any insects can get in the rooms. They have a horrible smell. There is dirt everywhere. I think the staff never cleans. Not even the bed sheets are clean enough. The water if the pool is yellowish/green. Everywhere stairs are broken. You can easily break you leg there. Not a single room or wall of that building is maintained. (And please forget about the”spa”. There is no spa; lol) Do not even try to change rooms - they are all the same; we tried. Locals have been telling us that the government took it over. Now they don’t care at all.
Beautiful location. Great swimming pool. Too bad the hotel facilities was pretty run down. Cleanliness was terrible. Sands everywhere in the room including on the bed sheets. Room amenities was very minimal with torn towels.
Toilet no bidet and it stinks, no toilet ventilation. Floor room, closet, bed linen were dusty. Shower handle was broken.
However, the staff on duty Shahrul from housekeeping, Mohd Rohaizad from F&B n Lia from front office was very accommodating.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2019
6/10 พอใช้
Elena
8 ส.ค. 2019
Тихое место
Отель пустой, такое ощущение, что мы были одни. Очень "уставший" Отель. Постельное белье и полотенца надо сменить. Пляж и бассейн супер.