Amazing hotel with a beautiful view of Lake Kawaguchiko and Mt Fuji! Room was nice and clean. Onsen was clean and empty when we were there. Service is excellent . Our personal server for dinner and breakfast, Nakamura San was the best! Kawaii! Delicious meals. Overall a memorable experience!
Alfred
เข้าพัก 1 คืน, มิถุนายน 2023
4/10 แย่
Suki
เดินทางกับครอบครัว
27 มิ.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was not my expected and not match with the photo in Expedia. The bathroom should be outdoor but my room is indoor. The room style is not the same and the Manager informed me that is the same square feet but not same style. It was so unexpected and disappointed.