Search Hotels Near Kirin Beer Village, Yokohama

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"Wonderful breakfast. Room is ver clean, bathroom is full of supplies more thn you ever need. Ref has beer n juice free of charge. Staff are all oustanding, everyone is greeting and smiling at us. So full of respect!!!"

"More signage to find the hotel within the building would have been helpful"

"Breakfast overall was wonderful. "

"Sop nearby"

"Breakfast was served at the ball room during the holiday season and it was disappointing. Overall, it felt quite compact. It was a bit disappointing that there wasn’t much of a Hawaiian-style branding or a sense of relaxation. "

"Excellent location!"

"Excellent staff and the view was amazing. The showers are the most outstanding I have ever had staying in a hotel."

"This hotel is perfect if you want A more quiet part of Japan near Tokyo. I'd recommend this hotel for couples and families. Not to much light life around but a lot of fun activities for families. I'd recommend getting a corner room view it's crazy."