โรงแรมใกล้สวนอนุสรณ์เควิน แฮมเมอร์สมิธ, Louisville

"A cleaning staff Took my medication out of the fridge It had my name on it clearly and it costs $10000 a month. The front desk clerk was no help at all and treated me very rudely. Did not call a manager did not call the cleaning staff that left for the day already. He was not concerned at all. I don't think he's cut out for that sort of job he had no empathy for my situation whatsoever. Completely blew me off and acted like it was all my fault. I had to go dumpster diving And went through 15...

"I booked the room to have a weekend with my children. I specifically went there because they had a pool. When I made the reservation, nothing was said to me. When I went in to check in, there was a sign that the pool was closed for inspection. I brought it up to the lady and she was very short with me and made me feel uncomfortable. I did not feel like I could ask to switch hotels due to the awkwardness of the conversation."

"This is a fantastic property located on mansion row. The Inn Keeper, Miami was great, providing a delicious breakfast and history lesson about the mansion as well as a few ghost stories. Very comfortable accommodation. We will definitely return if we are in the area in the future."

"The room was clean, the beds were comfortable, the bathroom was clean. The hotel was conveniently located."

"Everything was amazing and great rooms"

"Great place to stay, clean modern and good peel all around… Staff was friendly and helpful. Would stay again in a heartbeat."

"I was denied a receipt at check out. Housekeeping every other day, usuall required another visit to the front desk daily to get towels, washcloths, coffee, etc. New computer system was creating a lot of problems for staff."

"Perfect overnight stop, had everything we needed and staff was very friendly."

"Breakfast was great, saved a bunch of money that way."

"The mattress needed replacing . Felt like sinking into a hole. Neighbors were up to 2:30 going in and out with a kid that had zero indoor voice. Motorcycle group also staying there reving motors. Not our best stay there. Usually good place...these were not really the hotels fault but I would think the office would hear them or see it on their security monitor that is right at the desk."

"It had a lot of amenities and things available, but a lot of things were at cost like the bell service. Very nice conservatory with drinks and coffee shop and other restaurants."

"There were very loud cars and motorcycles racing all night long. Then the gun shots came. Add the police and fire truck sirens and it was the worst night sleep I have ever had in a hotel. The hotel itself was fine but the location was terrible !"

"Good hotel for the price and area."

"Cons: TV didn't work. Room was musty smelling. Breakfast consisted of bad coffee, a muffin and an apple. Pros: Bed was comfortable, good water pressure, nice size refrigerator & freezer, good size room."

"The facilities are great, clean, the entire facility smelled clean and fresh. The bed linens were very nice. Great location and wonderful place to stay."

"We have stayed here before, but never on the 2nd floor. We do not recommend staying in any of the lower floors. The people upstairs sounded like they had a stomp session going on at 2 am and at 6am we could hear the guy next to us hacking so loud it sounded like he was in our bathroom! So it was a rough night. The bed, sheets, and AC are great though!"

"I wish breakfast was at 6 instead of 7 so we could have enjoyed it."

"Ac worked. Breakfast nothing to right home about. Had better breakfast elsewhere "

"Other than the parking not being included we had a nice stay. It would have been perfect if they didn’t charge for parking since you’re staying at their hotel!"

"Just a place to lay your head."